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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9961 topics in this forum

  1. [Solved] Super Admin Password Changed!!

    By fuzmic,
    • 2 replies
    • 920 views

  2. [Solved] SSL/TLS Certificates for dosprn.com

    By dosprn,
    • 2 replies
    • 715 views

  3. [Solved] Additional domains

    By atiqbawary,   
    • 2 replies
    • 411 views

  4. Complete website backup to dropbox

    By r0nmlt,
    • 2 replies
    • 942 views

  5. [Solved] Change my username in both Hosting Account and Forum Account

    By earthyshapes,
    • 2 replies
    • 232 views

  6. Requesting all file types grant when the account gets activated

    By Rukasuzu,
    • 2 replies
    • 1.5k views

  7. Problem With Java:hvas89

    By hvas89,
    • 2 replies
    • 1.2k views

  8. [Solved] Cannot Instal My Ssl Certificate

    By hrce2,   
    • 2 replies
    • 1.1k views

  9. [Solved] Error Establishing Database Connection

    By onsen,   
    • 2 replies
    • 1.1k views

  10. Account Located On Ricky Does Not Work

    By phumyweb,
    • 2 replies
    • 532 views

  11. [Solved] Johnny php not working

    By jcaillon,   
    • 2 replies
    • 687 views

  12. hey how i access to cPanel ??

    By gabbou,
    • 2 replies
    • 805 views

  13. [Solved] Reset password

    By nulineng,
    • 2 replies
    • 749 views

  14. [Solved] File exceds limit php.ini (wordpress Error)

    By retrope,
    • 2 replies
    • 889 views

  15. [Solved] Please Close My Account.

    By zelmy,
    • 2 replies
    • 762 views
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