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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10101 topics in this forum

  1. [Solved] Request account on Lily Server

    By snowlime,
    • 2 replies
    • 327 views

  2. [Solved] Ftp And Other Problems

    By richardm,
    • 2 replies
    • 624 views

  3. Serious problem with hosting

    By rockcave,
    • 2 replies
    • 846 views

  4. What does free plan offer?

    By Husniddin,
    • 2 replies
    • 646 views

  5. [Solved] Adding of domain

    By Tina golden,   
    • 2 replies
    • 589 views

  6. [Solved] Account Reset

    By PoppaBuzz,
    • 2 replies
    • 345 views

  7. Periodic outages

    By Deflect,
    • 2 replies
    • 3.7k views

  8. Deleting Account

    By Kyle925,
    • 2 replies
    • 819 views

  9. [Solved] Mysql Deleted!

    By JavadRah,   
    • 2 replies
    • 1.1k views

  10. [Solved] Request: Move From Johnny To Stevie

    By devldead,   
    • 2 replies
    • 851 views

  11. [Solved] I Wish To Continue With Two Accounts.

    By gourav,   
    • 2 replies
    • 1.1k views

  12. Mysql Connection

    By antonz,
    • 2 replies
    • 885 views

  13. UnActive account

    By antonz,
    • 2 replies
    • 729 views

  14. [Solved] How to get a .heliohost.org Subdomain ?

    By tedtechm,   
    • 2 replies
    • 1.6k views

  15. [Solved] Invalid certificate

    By luanfrj,
    • 2 replies
    • 842 views
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