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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,971 topics in this forum

  1. Stevie Cpanel Password Reset Help

    By aneeshdh,   
    • 3 replies
    • 982 views

  2. Web Page Not Available When Trying To Log In

    By msnyder,
    • 0 replies
    • 421 views

  3. Error 500 Internal Server Error On Pressidscholars.ga

    By pressid3,
    • 2 replies
    • 388 views

  4. Change Addon Domain's Ftp Password

    By Olego2,   
    • 1 reply
    • 1.2k views

  5. My Website Wont Load

    By edox,   
    • 0 replies
    • 883 views

  6. Heliohost.org Is Down

    By kieranlee91,
    • 7 replies
    • 695 views

  7. Not Able To Send Or Receive Email

    By classyglitters,
    • 2 replies
    • 432 views

  8. 10 Hour Delay To Squirrelmail

    By mariusm98,
    • 0 replies
    • 376 views

  9. Add Aliases To Stevie

    By paladox2014,
    • 0 replies
    • 231 views

  10. Very Unstable Mysql Connection

    By Eino,   
    • 0 replies
    • 425 views

  11. My Ip In The Great Firewall.please Help Me!

    By mfzy,
    • 2 replies
    • 336 views

  12. [Solved] Can't Register In Any Of The Servers.

    By keokijem,
    • 5 replies
    • 859 views

  13. Remote Mysql Access Denied C# App

    By shyamal,   
    • 0 replies
    • 934 views

  14. 403 Error Visual Basic Web Application Install

    By tat2devil,
    • 4 replies
    • 593 views

  15. Constantly Inactivity Suspension

    By Acetonide,
    • 0 replies
    • 427 views
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