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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,287 topics in this forum

  1. [Solved] Php Not Working

    By rutaj6,   
    • 4 replies
    • 1.8k views

  2. Unable To Move Account From Johnny To Stevie

    By eteina2,
    • 5 replies
    • 1.1k views

  3. Can't Delete Johnny Account

    By Ultie0,
    • 1 reply
    • 569 views

  4. Account Reset

    By Guest Marko30,
    • 13 replies
    • 957 views
    • Guest
    • Guest

  5. Failed Login To Phpmyadmin (Stevie)

    By andrew57,
    • 1 reply
    • 772 views

  6. [Solved] Database Connection

    By beebedl2,
    • 3 replies
    • 608 views

  7. Cpanel Can't Login

    By mjnoonrose,
    • 3 replies
    • 634 views

  8. Database Is Missing

    By keslar,
    • 1 reply
    • 434 views

  9. Wesites Down

    By DAKSH101,
    • 2 replies
    • 606 views

  10. Kill Process On Qmuleiro.heliohost.org

    By amuleiro,
    • 1 reply
    • 419 views

  11. [Solved] Stevie Cpanel Can't Log In

    By incog,   
    • 4 replies
    • 1.9k views

  12. Request Extra Account On Stevie

    By rlkdes,   
    • 1 reply
    • 471 views

  13. [Solved] Account Reset Account

    By bestdeal,
    • 1 reply
    • 408 views

  14. Error Establishing A Database Connection

    By waigy,
    • 1 reply
    • 582 views

  15. Mysql Server Down

    By flradio,
    • 1 reply
    • 572 views
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