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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,592 topics in this forum

  1. Stevie Back-Up, New Email

    By donpots,
    • 1 reply
    • 733 views

  2. Dns Entry

    By hamza-ku,
    • 1 reply
    • 818 views

  3. [Solved] Website Wrongly Banned? 1 2

    By TwoDots,
    • 20 replies
    • 4.1k views

  4. Can't Access To My Site

    By amdc2,
    • 1 reply
    • 818 views

  5. Remove Dns Entry On Johnny

    By gonzalo1,
    • 1 reply
    • 638 views

  6. Delete Stevie Account

    By f1x3d,
    • 3 replies
    • 1.2k views

  7. Release Stevie Account

    By mhmt93t,
    • 2 replies
    • 749 views

  8. Dns Entries On Johnny Server

    By Wooldrid,
    • 4 replies
    • 992 views

  9. Data Recovery Request

    By shreyas,
    • 3 replies
    • 749 views

  10. Getting Servfail For Dns

    By aurabindo,   
    • 3 replies
    • 1.5k views

  11. [Solved] Remove Stevie Account

    By inwata2,
    • 2 replies
    • 866 views

  12. Server Tommy - Cpanel-X3 - Is No 'set Php Version'

    By bdistler,
    • 3 replies
    • 880 views

  13. Received Tommy Invite, But Already Created Account

    By jesse,
    • 5 replies
    • 1.1k views

  14. [Solved] Delete My Account Johnny

    By Guest canallock,
    • 1 reply
    • 538 views

  15. [Solved] Moving From Johnny To Tommy (When Available)

    By OmegatronPrime,
    • 2 replies
    • 1.1k views
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