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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

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Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9961 topics in this forum

  1. [Solved] Not received email after donating $1 for Tommy plan

    By Firing,
    • 2 replies
    • 537 views

  2. Subdomain Adding

    By efeauther,
    • 2 replies
    • 494 views

  3. [Solved] Request for MariaDB module in Python 3.12

    By dylanlewis11,
    • 2 replies
    • 2.2k views

  4. [Solved] Domain Is Owned By Another User.

    By KZ.PH,
    • 2 replies
    • 841 views

  5. Solved] Nodejs on Tommy - Cron Job

    By paladino,
    • 2 replies
    • 1k views

  6. [Solved] Ricky Py 3.9.5 Need some python modules

    By megz,   
    • 2 replies
    • 1.6k views

  7. [Solved] Reset Password Doesn't Work

    By MarioErmando,   
    • 2 replies
    • 1.5k views

  8. [Solved] Kill Processes

    By Byron,
    • 2 replies
    • 639 views

  9. [Solved] Enable Object Cache On And Enable Hashing On Johnny

    By paladox2014,
    • 2 replies
    • 795 views

  10. [Solved] PHP Upload Max File Size and Max Post Size

    By batti74,   
    • 2 replies
    • 1.8k views

  11. Running a Python Telegram Bot

    By barjoman,   
    • 2 replies
    • 2.5k views

  12. [Solved] Delete Account / Main Domain

    By erichoog,
    • 2 replies
    • 1.1k views

  13. Heliohost doesn’t know that I login in the last month.

    By Guest alme,
    • 2 replies
    • 697 views
    • Guest
    • Guest

  14. [Solved] Change main domain

    By deknoinarak,   
    • 2 replies
    • 915 views

  15. [Solved] Account wipe

    By Guest zlatko1,   
    • 2 replies
    • 388 views
    • Guest
    • Guest
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