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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,132 topics in this forum

  1. [Solved] Can't Access My Site In Mainland China

    By craigary,
    • 4 replies
    • 870 views

  2. Heliohost Main Website Is Out Of Date

    By paladox2014,
    • 2 replies
    • 594 views

  3. [Solved] Website/cpanel Not Loading ?ip Blocked

    By dcs17,
    • 4 replies
    • 687 views

  4. Domain/site Visibility Problem

    By maicol07,
    • 6 replies
    • 701 views

  5. [Solved] Quante Cpanel Username

    By maicol07,
    • 1 reply
    • 408 views

  6. [Solved] Soapclient Disabled?

    By mhmt93t,   
    • 2 replies
    • 640 views

  7. [Solved] Strange Behavior On Stevie

    By deepclaritas,   
    • 3 replies
    • 1.5k views

  8. Having Trouble Deleting My Account (Trying To Move From Johnny To Stevie)

    By Vordar,
    • 2 replies
    • 753 views

  9. [Solved] Phpmyadmin Doen't Work

    By renatorf,
    • 3 replies
    • 633 views

  10. Problem Log Into Cpanel

    By bhaguz,
    • 12 replies
    • 1.1k views

  11. [Solved] Reactivate Account

    By Well,
    • 1 reply
    • 573 views

  12. [Solved] Access Denied To Mysql Database

    By vholtta,
    • 2 replies
    • 616 views

  13. Nigel Barksfield - Request For A Second Account

    By enbe,   
    • 2 replies
    • 1.2k views

  14. [Solved] Password Reset Form Not Working

    By cscro5apps2,   
    • 2 replies
    • 1.3k views

  15. Unable To Update Mysql Database Permission

    By justyooalex,   
    • 1 reply
    • 1.4k views
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