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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10101 topics in this forum

  1. change subdomain root

    By xyterror,
    • 2 replies
    • 883 views

  2. [Solved] 404/403 ErrorDocument not working together htaccess

    By Guest pooks,
    • 2 replies
    • 953 views
    • Guest
    • Guest

  3. [Solved] Server Move Request

    By grlzrare,
    • 2 replies
    • 818 views

  4. [Solved] Domain account reset request...

    By matteo85,
    • 2 replies
    • 593 views

  5. [Solved] Persistent 504 Timeout Errors on Hosted Service

    By wangyaa,
    • 2 replies
    • 475 views

  6. [Solved] Add Domain

    By avori,   
    • 2 replies
    • 528 views

  7. [Inactive] Whois information not working

    By jomocu,
    • 2 replies
    • 238 views

  8. [Solved] Ffmpeg As A New Feature

    By zeplixco,
    • 2 replies
    • 673 views

  9. [Solved] Account Suspended Because Of Malware But I Cannot Find Any Malicicous Files

    By incog,
    • 2 replies
    • 690 views

  10. [Solved] Soapclient Disabled?

    By mhmt93t,   
    • 2 replies
    • 942 views

  11. [Solved] Remote Access for Postgres Request

    By mohonid1,
    • 2 replies
    • 781 views

  12. [Solved] Request to change main domain from rajdis.heliohost.org to php.anopeninternet.eu.org

    By rajdis,   
    • 2 replies
    • 971 views

  13. change dns config email server

    By ecovoltios,
    • 2 replies
    • 646 views

  14. Installing Mediawiki

    By mannuri,
    • 2 replies
    • 1k views

  15. [Solved] Server move request: to Tommy

    By donovanh,
    • 2 replies
    • 599 views
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