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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9961 topics in this forum

  1. [Solved] Can't find backup Tommy Server

    By Lukkasss,
    • 2 replies
    • 824 views

  2. Email Support

    By Smilitia666,
    • 2 replies
    • 625 views

  3. [Solved] Delays in migration/upgradation

    By pieviks,
    • 2 replies
    • 682 views

  4. [Solved] add domain

    By gwjcfls,
    • 2 replies
    • 375 views

  5. [Solved] Timeout When Trying To Acces Cpanel Login.

    By bebo,
    • 2 replies
    • 835 views

  6. requesting a new service on heliohost

    By micou,   
    • 2 replies
    • 1.3k views

  7. [Solved] Account Archived

    By saadtra7,
    • 2 replies
    • 770 views

  8. [Solved] changing main domain

    By vivekpatelva,
    • 2 replies
    • 510 views

  9. [Solved] New domain registration: perimeter.helioho.st

    By fifthglyph,
    • 2 replies
    • 154 views

  10. Problem Loading Page

    By GregoryG,
    • 2 replies
    • 931 views

  11. [Solved] Pleas Help Me :/

    By akio,   
    • 2 replies
    • 628 views

  12. [Solved] Chatbot module request for python3.6? Specifically DialogFlow_v2?

    By delphiki,   
    • 2 replies
    • 966 views

  13. [Solved] Need explanations on cPanel credentials

    By labrecqv,   
    • 2 replies
    • 1.5k views

  14. [Solved] Tommy Account request

    By MoneyBroz,
    • 2 replies
    • 1.1k views

  15. [Solved] Change domain

    By stavroskanias,
    • 2 replies
    • 610 views
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