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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,498 topics in this forum

  1. Problems With Confirmation Page/pw Reset.

    By moonrkr,
    • 1 reply
    • 230 views

  2. Mysql Database Marked As Crashed

    By pete20r2,   
    • 0 replies
    • 365 views

  3. Mysql Problem #1146 Error Johnny Server

    By psrucv,
    • 2 replies
    • 325 views

  4. [Solved] Nameservers Not Valid

    By HaydonS,
    • 1 reply
    • 303 views

  5. [Solved] Cannot Create Website

    By raffahacks,
    • 2 replies
    • 525 views

  6. Unknown Address No Website Is Configured To This Address.

    By alexv,
    • 0 replies
    • 251 views

  7. Wordpress Error, Can't Select Database

    By bjarne,
    • 0 replies
    • 190 views

  8. Password Reset

    By darnell,
    • 0 replies
    • 197 views

  9. Site Hosted On Stevie - Can I Move Just My Databases To Johnny?

    By vav,   
    • 0 replies
    • 326 views

  10. Mysql Help

    By paladox2014,
    • 4 replies
    • 302 views

  11. Website Taking Me To Johnny Instead Stevie

    By Nxtmind,
    • 6 replies
    • 528 views

  12. Domain Change Delay?

    By Bhut88,
    • 2 replies
    • 366 views

  13. Johnny Mysql

    By paladox2014,
    • 1 reply
    • 276 views

  14. Lost My Password Again

    By Siedblack,
    • 1 reply
    • 297 views

  15. Can't Install Django Project

    By denwer,   
    • 0 replies
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