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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,743 topics in this forum

  1. The Login Is Invalid Problem At Heliohost Cpanel

    By mgnmhrt,   
    • 2 replies
    • 2k views

  2. [Solved] Temporaily Disable Innodb

    By paladox2014,
    • 1 reply
    • 476 views

  3. Johnny Cpanel Problem

    By ramiro,   
    • 0 replies
    • 780 views

  4. [Solved] Permission To Have A Second Account

    By Tex Killer,   
    • 3 replies
    • 712 views

  5. Mysql Doesn't Display The Cyrillic Script

    By usr8481,   
    • 0 replies
    • 509 views

  6. How To Switch To New Domain Name?

    By feinan,
    • 2 replies
    • 384 views

  7. Nothing Works

    By ralph12,
    • 0 replies
    • 313 views

  8. Mysql Server Has Gone Away

    By psang,   
    • 4 replies
    • 1.6k views

  9. Stevie Cpanel

    By b7bassam,
    • 3 replies
    • 467 views

  10. Stevie Cpanel Password Reset Help

    By aneeshdh,   
    • 3 replies
    • 908 views

  11. Web Page Not Available When Trying To Log In

    By msnyder,
    • 0 replies
    • 366 views

  12. Error 500 Internal Server Error On Pressidscholars.ga

    By pressid3,
    • 2 replies
    • 349 views

  13. Change Addon Domain's Ftp Password

    By Olego2,   
    • 1 reply
    • 1.1k views

  14. My Website Wont Load

    By edox,   
    • 0 replies
    • 843 views

  15. Heliohost.org Is Down

    By kieranlee91,
    • 7 replies
    • 618 views
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