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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,498 topics in this forum

  1. [Inactive] Signup Didn't Work?

    By forrestt,
    • 3 replies
    • 551 views

  2. Invalid login

    By yusuf7f,
    • 2 replies
    • 551 views

  3. Stevie Down Apparently

    By Arty-fishL,   
    • 1 reply
    • 551 views

  4. Dns Problems

    By raffahacks,
    • 1 reply
    • 551 views

  5. VPS Flask public_html/, running with venv, and questions about the port

    By gameguru,
    • 6 replies
    • 550 views

  6. [Solved] Domain issue

    By ziad87,
    • 6 replies
    • 550 views

  7. File Permissions

    By daskunk,
    • 3 replies
    • 550 views

  8. How to secure Domain Aliases with free Lets Encrypt

    By gsakola,
    • 5 replies
    • 550 views

  9. [Solved] Cloudflare DNS

    By cielitoangelo,
    • 6 replies
    • 550 views

  10. [Solved] Increase Space

    By qsgt,
    • 3 replies
    • 550 views

  11. [Solved] Server Move Request

    By jonaskp,
    • 5 replies
    • 550 views

  12. Restore backtup to Tommy Server

    By icgit2,
    • 2 replies
    • 549 views

  13. [Solved] Donations

    By AtomicBob,
    • 8 replies
    • 549 views

  14. [Solved] Account creation unsuccessful

    By fxrex,
    • 3 replies
    • 549 views

  15. Old user coming back

    By Oatmeal,
    • 0 replies
    • 549 views
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