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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10101 topics in this forum

  1. [Solved] Accidentally messed up increasing storage

    By equalo,
    • 2 replies
    • 577 views

  2. [Solved] Please add subdomains

    By chekavokolyan,   
    • 2 replies
    • 550 views

  3. [Solved] Need to reset my domain to a default HelioHost subdomain like adityakhandual.heliohost.org

    By adityakhandual,
    • 2 replies
    • 433 views

  4. Fraudulent Domain - Isccecc.org

    By Murray,   
    • 2 replies
    • 1.8k views

  5. [Solved] Postgresql Server Offline?

    By Techcowboy77,   
    • 2 replies
    • 1.6k views

  6. [Solved] Access On Two Accounts From Same Ip Address

    By kyoushuu,
    • 2 replies
    • 1k views

  7. [Solved] Account Queued Page Stuck On

    By Glitch_01,   
    • 2 replies
    • 2k views

  8. [Solved] Hi, I would like to add my domain.

    By freebeedee,
    • 2 replies
    • 504 views

  9. Account suspended

    By h3llscream,
    • 2 replies
    • 1.3k views

  10. [Solved] My Website Has Been Down Many Times

    By osratelmanar,
    • 2 replies
    • 818 views

  11. Move From Johnny To Tommy

    By mirandat,
    • 2 replies
    • 800 views

  12. How To Delete Some Imap Folders

    By Guest DmC,
    • 2 replies
    • 654 views
    • Guest
    • Guest

  13. [Solved] Deploy

    By jakbarov,
    • 2 replies
    • 565 views

  14. [Solved] Server move request

    By Guest hhradio,
    • 2 replies
    • 622 views

  15. [Solved] PostgreSQL Remote Access

    By farkkill,   
    • 2 replies
    • 1.1k views
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