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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9960 topics in this forum

  1. [Solved] Access On Two Accounts From Same Ip Address

    By kyoushuu,
    • 2 replies
    • 890 views

  2. [Solved] Account Queued Page Stuck On

    By Glitch_01,   
    • 2 replies
    • 2k views

  3. [Solved] Hi, I would like to add my domain.

    By freebeedee,
    • 2 replies
    • 463 views

  4. Account suspended

    By h3llscream,
    • 2 replies
    • 1.2k views

  5. [Solved] My Website Has Been Down Many Times

    By osratelmanar,
    • 2 replies
    • 787 views

  6. Move From Johnny To Tommy

    By mirandat,
    • 2 replies
    • 763 views

  7. How To Delete Some Imap Folders

    By Guest DmC,
    • 2 replies
    • 629 views
    • Guest
    • Guest

  8. [Solved] Deploy

    By jakbarov,
    • 2 replies
    • 536 views

  9. [Solved] Server move request

    By Guest hhradio,
    • 2 replies
    • 601 views

  10. [Solved] PostgreSQL Remote Access

    By farkkill,   
    • 2 replies
    • 1k views

  11. [Solved] Server Transfer Request

    By Guest,
    • 2 replies
    • 693 views

  12. [Solved] Unarchive Urano68

    By urano68,
    • 2 replies
    • 802 views

  13. SSH access problem

    By shyam1000,   
    • 2 replies
    • 842 views

  14. [Solved] Unable to SSH in

    By CaseyB,
    • 2 replies
    • 877 views

  15. [Solved] Adding a domain

    By ayur,
    • 2 replies
    • 732 views
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