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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10101 topics in this forum

  1. [Solved] Stevie Backup Didn't Work

    By sdk,
    • 2 replies
    • 838 views
    • sdk
    • sdk

  2. [Solved] Account Reactivation

    By creeper,
    • 2 replies
    • 830 views

  3. Invalid certificate when email checks on Johnny

    By biggd,
    • 2 replies
    • 876 views

  4. [Solved] Access for Lily Server

    By itbharat,
    • 2 replies
    • 393 views

  5. Joomla=Index

    By kyle,
    • 2 replies
    • 1.6k views

  6. [Solved] Inactive account

    By rivas0x,
    • 2 replies
    • 815 views

  7. [Solved] Please activate my account

    By rahul91,
    • 2 replies
    • 646 views

  8. Login Troubles

    By RH9,
    • 2 replies
    • 990 views
    • RH9
    • RH9

  9. Dovecot Reload Failed - Restored Johnny Account

    By bintrestreeterm,
    • 2 replies
    • 787 views

  10. Addon Domains is already configured.

    By Eric,
    • 2 replies
    • 1.1k views

  11. [Solved] Suspected Phishing Account

    By Snuupy,
    • 2 replies
    • 1k views

  12. [Solved] Email Problems

    By donnnie,   
    • 2 replies
    • 1.5k views

  13. [Solved] creating new domains in plesk?

    By tstamphaus,
    • 2 replies
    • 906 views

  14. [Solved] Change Domain Name Request | techjohnrel

    By techjohnrel,
    • 2 replies
    • 179 views

  15. I want to add a new domain name

    By KongCH,
    • 2 replies
    • 1.2k views
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