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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. Waiting For Java

    By Aloisio,
    • 1 reply
    • 432 views

  2. Request For Deploy

    By luxnobis85,
    • 0 replies
    • 472 views

  3. Unable To Access To My Account And Ssl Email Don't Work On Thunderbird

    By bebo30,   
    • 3 replies
    • 391 views

  4. Pgsql Db Error

    By petervaien,
    • 0 replies
    • 298 views

  5. Can't Log In At Nigelbarksfield.co.uk

    By enbe,   
    • 1 reply
    • 979 views

  6. Suspended

    By nyten,
    • 7 replies
    • 893 views

  7. Problems With Parked Domain

    By Exhost,
    • 1 reply
    • 466 views

  8. [Solved] Suspended: Islander (Not suspended, firewall issue)

    By islex,
    • 5 replies
    • 977 views

  9. New Hosting Account Is Not Working

    By Ryan Zimmerman,
    • 2 replies
    • 597 views

  10. Failed To Access Phpmyadmin

    By softlab,   
    • 3 replies
    • 979 views

  11. Content deleted

    By Dtc,   
    • 1 reply
    • 1k views

  12. [Solved] Can't Park Domain.

    By Meritha,
    • 2 replies
    • 429 views

  13. Reset Email Still Not Letting Me Log In

    By lytltek,
    • 1 reply
    • 222 views

  14. Remote Connection Postgre On Server Johnny

    By Crystalena,
    • 2 replies
    • 810 views

  15. Softaculous Install Failure - Ghost

    By aurabindo,   
    • 0 replies
    • 1.1k views
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