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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,970 topics in this forum

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    • 4 replies
    • 921 views

  2. [Solved] Ip Banned

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    • 3 replies
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  3. [Solved] Sql Error Here In These Forums

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  4. [Solved] Cron Jobs Missing

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  5. Using Mydot.tk Only Works With Dot In The End Hstatsx.tk./

    By narugo3,
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  6. Reset Password Not Working

    By teutoburgo,
    • 1 reply
    • 580 views

  7. Account On Johnny

    By aigarspl,
    • 1 reply
    • 523 views

  8. How To Get 1000 Mb Disk Space By Validating My Email

    By teetwist1,
    • 1 reply
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  9. How To Change Account Password

    By bdistler,
    • 1 reply
    • 367 views

  10. Cpanel - Error 500,

    By ovt00,
    • 3 replies
    • 965 views

  11. [Solved] Forum Throwing A Bunch Of Errors After Downtime

    By Nimb,
    • 3 replies
    • 714 views

  12. Suspended: Hh_Lara

    By clara,   
    • 1 reply
    • 1.2k views

  13. Stivie?

    By interimq2,
    • 6 replies
    • 993 views

  14. Server Off-Line

    By mqvida,
    • 2 replies
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  15. Could Not Connect To Stevie.heliohost.org:2082

    By riteshmc2,
    • 1 reply
    • 586 views
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