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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. I Cannot Log In To My Cpanel

    By heliomem,   
    • 3 replies
    • 632 views

  2. [Solved] Stevie No Ftp Access

    By Blazeweb,
    • 3 replies
    • 513 views

  3. [522] Server Timed Out

    By uzair,
    • 1 reply
    • 611 views
    • Guest
    • Guest

  4. [Req] Paper Latern Theme For Cpanel Johonny Server Please Activate It

    By uzair,
    • 1 reply
    • 499 views

  5. Can't Reset Cpanel Password

    By Eshkation,   
    • 0 replies
    • 407 views

  6. Johnny Down

    By RatDb,   
    • 11 replies
    • 2.6k views

  7. [Solved] Help To Reset Cpanel Password

    By obodo69,
    • 2 replies
    • 564 views

  8. [Solved] Main Domain Name Change Request

    By zxh057,
    • 1 reply
    • 372 views

  9. Ssl Activate

    By jehurodrig,
    • 1 reply
    • 623 views

  10. [Solved] How To Change My Username?

    By KirTolm,
    • 2 replies
    • 559 views

  11. [Solved] Forgot Password And Confirmation Code Does Not Work

    By pyepez,   
    • 4 replies
    • 1.4k views

  12. [Solved] Dns Record Already Exists

    By stcyrly,   
    • 4 replies
    • 975 views

  13. [Solved] Cpanel Password Error

    By KGIII,   
    • 9 replies
    • 1.5k views

  14. [Solved] Shell Access Contect Support

    By Kakarot,
    • 1 reply
    • 483 views

  15. [Solved] I Can't Log To Phpmyadmin

    By euler45,
    • 9 replies
    • 828 views
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