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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,455 topics in this forum

  1. [Solved] Dbd::mysql

    By miwilc,
    • 2 replies
    • 706 views

  2. [Solved] Missing Account

    By dvd1291,   
    • 1 reply
    • 662 views

  3. [Solved] Deploy My War File

    By tpmathewnbr,
    • 1 reply
    • 458 views

  4. [Request] Reset Main Domain Back To The Original Heliohost Domain?

    By killjill,   
    • 2 replies
    • 1.3k views

  5. Ip Blocked

    By xrazx,
    • 6 replies
    • 1k views

  6. [Solved] Deploy War Application Request

    By escrit,
    • 1 reply
    • 487 views

  7. [Solved] Unnlock Ip Address For Iftahul Username

    By nadeem,
    • 2 replies
    • 471 views

  8. [Solved] Php Files Won't Execute, Instead Ask For Application To Open Them

    By brmjerry,
    • 3 replies
    • 548 views

  9. [Solved] Site "downloads" When I Visit It

    By basewars,
    • 2 replies
    • 541 views

  10. [Solved] Homepage Problem

    By emfaucet,   
    • 5 replies
    • 1.5k views

  11. Deploy War Application Request

    By escrit,
    • 1 reply
    • 418 views

  12. [Solved] Blocked Login In Cpanel

    By law,
    • 2 replies
    • 718 views

  13. [Solved] Cancel Deletion Request

    By saber,
    • 2 replies
    • 588 views

  14. [Solved] Request Enable Autossl For Tommy

    By miwilc,
    • 3 replies
    • 610 views

  15. Prometheus Setup

    By lock096,
    • 3 replies
    • 781 views
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