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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,743 topics in this forum

  1. Move To Johnny And Change My Helionet Username For Conflict With Heliohost

    By teetwist1,
    • 4 replies
    • 556 views

  2. Graylisting

    By DmC,
    • 3 replies
    • 358 views

  3. Server Change Steive To Jhonny/tommy

    By mesfx2,
    • 6 replies
    • 890 views

  4. Move Domain From Stevie To Johnny

    By dorrian383,
    • 11 replies
    • 1.2k views

  5. [Solved] Stevie To Tommy Transition

    By ignore2,
    • 2 replies
    • 323 views

  6. What Happened To My Account?

    By mojavejava,
    • 1 reply
    • 310 views

  7. [Solved] Migration To Tommy

    By dogboydog,
    • 2 replies
    • 559 views

  8. [Solved] I Can't Log In Cp Panel Since Stevie Crashed.

    By janisek72,
    • 3 replies
    • 663 views

  9. Site Down

    By MistFloway,
    • 5 replies
    • 1.1k views
    • Guest
    • Guest

  10. Moving To Tommy (Including Files)

    By gujsingh,   
    • 2 replies
    • 1.4k views

  11. Delete Stevie Account

    By Paulista,
    • 5 replies
    • 1k views

  12. Cpanel Login - Error

    By Sapateiro de Pirescoxe,   
    • 3 replies
    • 2.9k views

  13. Cannot Delete Stevie Account

    By RRHOA2,
    • 3 replies
    • 559 views

  14. Tommy Http-Interface Down

    By dl5ark1,
    • 0 replies
    • 337 views

  15. Interface With The Internet

    By bdistler,
    • 3 replies
    • 455 views
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