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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,739 topics in this forum

  1. Add War File

    By hkaldane,   
    • 3 replies
    • 975 views

  2. [Solved] Tommy Time Sync

    By DAKSH101,
    • 5 replies
    • 947 views

  3. [Solved] Tommy, Problems

    By interimq,
    • 4 replies
    • 783 views

  4. Trying To Signup Fails

    By paladox2014,
    • 2 replies
    • 668 views

  5. [Solved] Open Port Number: 27500 And Permission To Run 3 Cron Jobs

    By Luigi123,
    • 4 replies
    • 827 views

  6. [Solved] Website Not Found

    By RRHOA2,
    • 7 replies
    • 665 views

  7. Invalid Certificate

    By lettuce,
    • 1 reply
    • 447 views

  8. [Solved] Delete Heliohost Account

    By Arcanck,
    • 1 reply
    • 1.3k views

  9. Error In Postgres Configuration Johnny Server

    By ddanniel,   
    • 4 replies
    • 901 views

  10. How Can I Deploy A War File?

    By mathayde,   
    • 5 replies
    • 586 views

  11. Helionet Account Deletion

    By Guest Arcanck,
    • 1 reply
    • 431 views

  12. Tommy Mysql Remote Connections Not Working

    By abgcrp,
    • 3 replies
    • 905 views

  13. Tommoy Account

    By DAKSH101,
    • 1 reply
    • 648 views

  14. [Solved] Domain Change (Script Not Working)

    By Blazeweb,
    • 4 replies
    • 701 views

  15. [Solved] Domain Release

    By Wooldrid,
    • 4 replies
    • 703 views
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