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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,214 topics in this forum

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    By dattan,
    • 6 replies
    • 796 views

  2. [Solved] Johnny Php

    By se7enbot,
    • 9 replies
    • 974 views

  3. Cant Install Ossn

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    • 1 reply
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  4. Missing .htaccess File

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    • 3 replies
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    By jclou100,
    • 1 reply
    • 460 views

  6. Can't Install Ssl Website With New Ssl Cert

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    • 4 replies
    • 638 views

  7. War Deployment

    By Amoss,   
    • 9 replies
    • 1.2k views

  8. Cant Add A Addon Domain On Johnny

    By raykai,
    • 7 replies
    • 1k views

  9. [Solved] No Joomla New Update Shown In Softaculous

    By fuzmic,   
    • 2 replies
    • 1.1k views

  10. [Solved] Need Help Deleting Domain Dns Entry

    By tuxedoz,
    • 1 reply
    • 414 views

  11. Hard Disk Space Low On Tommy

    By Piotr GRD,
    • 6 replies
    • 858 views

  12. Did You Place .htaccess In My Root Folder

    By fuzmic,
    • 6 replies
    • 954 views

  13. Email Limit (1) Reached - How To Upgrade Or Use Another Provider?

    By jamesarn,   
    • 1 reply
    • 979 views

  14. [Solved] Deploy War

    By akik,
    • 1 reply
    • 350 views

  15. [Solved] Deploy War File Shop.war

    By skhan,
    • 2 replies
    • 332 views
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