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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,791 topics in this forum

  1. [Solved] I Want To Change My Default Domain

    By charith7788,   
    • 6 replies
    • 1.9k views

  2. Not able to create new account

    By danyfarr,
    • 2 replies
    • 645 views

  3. [Solved] Move To Tommy

    By hillax,
    • 6 replies
    • 1.1k views

  4. Heliohost doesn’t know that I login in the last month.

    By Guest alme,
    • 2 replies
    • 662 views
    • Guest
    • Guest

  5. [Solved] Server move request: to Tommy

    By donovanh,
    • 2 replies
    • 537 views

  6. [Solved] Internal Server Error [PHP]

    By fastsport,
    • 3 replies
    • 697 views

  7. internal server error

    By softlab,   
    • 1 reply
    • 1k views

  8. I cant connect to postgresql database remotely

    By armandoj,   
    • 2 replies
    • 1.4k views

  9. My domain doesnt redirect to my host user..

    By blackps,
    • 2 replies
    • 632 views

  10. [Solved] Server move request: to Tommy

    By schmittie,   
    • 2 replies
    • 1.1k views

  11. [Solved] Lost my cPanel access due to G-Auth. reset

    By rajdis,   
    • 2 replies
    • 693 views

  12. [Solved] Server move request

    By Guest hhradio,
    • 2 replies
    • 571 views

  13. [Solved] cPanel adding Aliases problem

    By rajdis,   
    • 7 replies
    • 1.8k views

  14. [Solved] Please activate my account

    By rahul91,
    • 2 replies
    • 581 views

  15. [Solved] How to increase max user connection in mysql

    By ddushan123,   
    • 1 reply
    • 918 views
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