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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,842 topics in this forum

  1. POP3 Email

    By Spaceium,
    • 1 reply
    • 977 views

  2. Inactive

    By Vitalis,
    • 2 replies
    • 660 views

  3. Application for hosting account on Tommy Server

    By deanhills,
    • 3 replies
    • 1.3k views

  4. problem with signing up for new account

    By Guest hhradio,
    • 3 replies
    • 1.1k views

  5. Softaculous not showing available update

    By qsgt,
    • 4 replies
    • 967 views
    • qsgt
    • qsgt

  6. I am having problem of DNS

    By thorast,
    • 2 replies
    • 761 views

  7. [Solved] enable ip

    By chanders,
    • 1 reply
    • 770 views

  8. upload database .sql file and import with jsp

    By rohanawaw,
    • 4 replies
    • 24.9k views

  9. Domain in old account

    By thieme,
    • 2 replies
    • 816 views

  10. [Solved] permission denied to write file in home directory

    By rohanawaw,
    • 3 replies
    • 5.2k views

  11. [Solved] Cant delete folder off my site

    By hasson,
    • 4 replies
    • 1.1k views

  12. change subdomain root

    By xyterror,
    • 2 replies
    • 826 views

  13. [Solved] Domain Cleanup, Please

    By fxrex,
    • 2 replies
    • 809 views

  14. Lost File in File Manager

    By admshop2,   
    • 1 reply
    • 945 views

  15. Unable to export Postgres database

    By ukalumni,   
    • 2 replies
    • 1k views
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