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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,448 topics in this forum

  1. AutoSSL on Ricky 1 2

    By Guest icnsofto,
    • 15 replies
    • 2.3k views

  2. [Solved] Could not connect to server

    By gabbadin,
    • 2 replies
    • 757 views

  3. account inactive

    By citrix,
    • 5 replies
    • 731 views

  4. Forum account name change

    By ziad87,
    • 1 reply
    • 566 views

  5. Change server to tommy

    By hajjprac,
    • 2 replies
    • 690 views

  6. Johnny's state

    By softlab,   
    • 1 reply
    • 954 views

  7. [Solved] My backend is not found on Tommy, but it's deployed

    By cridus,
    • 2 replies
    • 555 views

  8. [Solved] Cloudflare Error 502 for specific files

    By piltonca,
    • 11 replies
    • 1.4k views

  9. Any hope for Johnny ?

    By neotruss,
    • 1 reply
    • 545 views

  10. [Solved] Deploy Java Project

    By tonububt,   
    • 1 reply
    • 1.4k views

  11. [Solved] "Suspended: rpedrosa"

    By rpedrosa,   
    • 1 reply
    • 775 views

  12. [Solved] switch to tommy

    By yamutha,
    • 5 replies
    • 930 views

  13. Account access problem

    By aquaali,
    • 6 replies
    • 974 views

  14. Account login problem

    By espdiego,
    • 1 reply
    • 581 views

  15. Two Factor Authentication 1 2

    By Guest DmC,
    • 17 replies
    • 2.1k views
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