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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,592 topics in this forum

  1. [Solved] Account Archived Due To Inactivity

    By dave2018,
    • 1 reply
    • 628 views

  2. [Solved] Suspended: hh_rajaa

    By rajaa,
    • 1 reply
    • 537 views

  3. [Solved] Queued: hh_gphitcom

    By gphitcom,
    • 2 replies
    • 592 views

  4. [Solved] Move To Ricky or Tommy

    By jurgisb,   
    • 4 replies
    • 1.3k views

  5. [Solved] Move my server to Ricky

    By softlab,
    • 3 replies
    • 789 views

  6. [Solved] Site not working

    By santos,
    • 1 reply
    • 498 views

  7. [Solved] My website is not working mad2018

    By madapuram,
    • 2 replies
    • 725 views

  8. Need new invite (Anonymous Fox)

    By smartmc,
    • 2 replies
    • 889 views

  9. The login is invalid

    By mooakat1,
    • 2 replies
    • 719 views

  10. [Solved] Move my server to Tommy

    By unicorn1,
    • 4 replies
    • 835 views

  11. 500 Internal Server Error

    By studius,
    • 10 replies
    • 1.4k views

  12. [Solved] can't add old domains to new account ("already exists in the Apache configuration.")

    By Hitmaker,
    • 5 replies
    • 974 views

  13. [Solved] Archived account's backup

    By mtpews,
    • 1 reply
    • 584 views

  14. Mail POP not responding...

    By skully,
    • 2 replies
    • 848 views

  15. domains not working

    By gadgetcc2,
    • 1 reply
    • 654 views
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