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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,217 topics in this forum

  1. Unable to add SSL Cert. for addon domains

    By suror,
    • 13 replies
    • 1.5k views

  2. [Solved] Deploy servlet

    By crn,
    • 1 reply
    • 526 views

  3. Domain Name Setup

    By gaming,
    • 2 replies
    • 698 views

  4. [Solved] Move 2 Production, pls

    By thmuelle,
    • 2 replies
    • 524 views

  5. Need help to replicate local mysql server with my heliohost mysql server

    By sagnik,
    • 7 replies
    • 865 views

  6. [Solved] account queued

    By Guest timwijma,
    • 7 replies
    • 682 views

  7. Cannot install a SSL certificate on my domain

    By suror,
    • 1 reply
    • 497 views

  8. [Solved] Account move request

    By zoeren,
    • 2 replies
    • 456 views

  9. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 769 views

  10. [Solved] PostgreSQL issue 1 2

    By parcela2,   
    • 27 replies
    • 3.7k views

  11. [Solved] Primary Domain

    By Bailey,
    • 2 replies
    • 525 views

  12. Unable to access Mysql database

    By ombn,   
    • 7 replies
    • 846 views

  13. Acess tables PostgreSQL

    By walter21,   
    • 12 replies
    • 2.2k views

  14. Request to deploy war

    By ombn,
    • 2 replies
    • 476 views

  15. [Solved] Queued: izzhapa

    By izzhapa,
    • 2 replies
    • 500 views
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