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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,299 topics in this forum

  1. Facing some issues accessing my Servlet App

    By rakesh73,
    • 5 replies
    • 805 views

  2. FTP access

    By pabhinee,
    • 1 reply
    • 386 views

  3. [Solved] Req to Move to Tommy Server

    By shandez,
    • 2 replies
    • 416 views

  4. Error While adding addon domain

    By pabhinee,
    • 1 reply
    • 402 views

  5. [Solved] Please Move to Tommy

    By pabhinee,
    • 3 replies
    • 499 views

  6. [Solved] Daskunk Postgresql

    By daskunk,
    • 9 replies
    • 1.1k views

  7. [Solved] Inactive account

    By rivas0x,
    • 2 replies
    • 611 views

  8. [Solved] Can't access heliohost from my home network

    By brutalis,
    • 2 replies
    • 505 views

  9. Stevie Backup

    By akuL,   
    • 1 reply
    • 1.1k views

  10. Log in delay, Tomcat Install delay, Error 500 #BermudaTriangle

    By claod,   
    • 5 replies
    • 1.6k views

  11. Need help to move to Tommy

    By kaipang,
    • 6 replies
    • 581 views

  12. [Solved] my ip blocked

    By momen360,
    • 1 reply
    • 441 views

  13. [Solved] Tommy is useless for Production. 1 2

    By patents,   
    • 22 replies
    • 4.8k views

  14. [Solved] How to solve mysqli_connect(): (HY000/1045): Access denied for user error?

    By Hazak,   
    • 10 replies
    • 53.9k views

  15. [Solved] Inactive account

    By vjach,   
    • 2 replies
    • 933 views
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