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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,217 topics in this forum

  1. 500 error

    By jfbarbos,
    • 1 reply
    • 337 views

  2. [Solved] Can the default file permissions of 664 be changed on Johnny?

    By halfercode,   
    • 4 replies
    • 1.7k views

  3. [Solved] AutoSSL not renewing for site

    By wspiano,   
    • 3 replies
    • 5.9k views

  4. my acuont error

    By ramadani,
    • 1 reply
    • 396 views

  5. Delete user

    By Guest xpto4web,
    • 1 reply
    • 368 views

  6. $_REQUEST doesn't get anything...

    By koalas,   
    • 5 replies
    • 1.6k views
    • mrj
    • mrj

  7. [Solved] request move and username change

    By fjutwkz,   
    • 6 replies
    • 1k views

  8. Help for mysql connection

    By mahesh55,
    • 3 replies
    • 859 views

  9. [Solved] Deploy Request

    By mahesh55,
    • 1 reply
    • 652 views

  10. Cannot Create Add On Domain

    By hoebbiet,   
    • 1 reply
    • 600 views

  11. [Solved] Remote postgresql

    By straypyr,
    • 3 replies
    • 521 views

  12. [Solved] Remote Postgres Access

    By gemarica,
    • 3 replies
    • 736 views

  13. Deploy Request

    By mahesh55,
    • 1 reply
    • 469 views

  14. Unable to update SSL certificate - Syntax error in install script

    By gawmonster,
    • 1 reply
    • 618 views

  15. [Solved] Another Domain Issue

    By gaming,
    • 1 reply
    • 596 views
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