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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,129 topics in this forum

  1. [Solved] Can the default file permissions of 664 be changed on Johnny?

    By halfercode,   
    • 4 replies
    • 1.7k views

  2. [Solved] AutoSSL not renewing for site

    By wspiano,   
    • 3 replies
    • 5.9k views

  3. my acuont error

    By ramadani,
    • 1 reply
    • 379 views

  4. Delete user

    By Guest xpto4web,
    • 1 reply
    • 359 views

  5. $_REQUEST doesn't get anything...

    By koalas,   
    • 5 replies
    • 1.6k views
    • mrj
    • mrj

  6. [Solved] request move and username change

    By fjutwkz,   
    • 6 replies
    • 994 views

  7. Help for mysql connection

    By mahesh55,
    • 3 replies
    • 825 views

  8. [Solved] Deploy Request

    By mahesh55,
    • 1 reply
    • 634 views

  9. Cannot Create Add On Domain

    By hoebbiet,   
    • 1 reply
    • 582 views

  10. [Solved] Remote postgresql

    By straypyr,
    • 3 replies
    • 495 views

  11. [Solved] Remote Postgres Access

    By gemarica,
    • 3 replies
    • 713 views

  12. Deploy Request

    By mahesh55,
    • 1 reply
    • 449 views

  13. Unable to update SSL certificate - Syntax error in install script

    By gawmonster,
    • 1 reply
    • 591 views

  14. [Solved] Another Domain Issue

    By gaming,
    • 1 reply
    • 582 views

  15. Unable to add SSL Cert. for addon domains

    By suror,
    • 13 replies
    • 1.5k views
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