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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

  1. [Solved] Missed the invitation to create the Johnny account

    By andrmarc,
    • 3 replies
    • 924 views

  2. Change main domain

    By amarks,
    • 3 replies
    • 551 views

  3. Bandwidth Reset?

    By 1337,
    • 3 replies
    • 2.6k views

  4. Not installed apps

    By paulk,   
    • 3 replies
    • 2k views

  5. [Solved] my website doesnt work

    By teachme,   
    • 3 replies
    • 1.4k views

  6. Login issues

    By spacemonkey95,
    • 3 replies
    • 751 views

  7. A lot of downtime...

    By Rubberducky1324,
    • 3 replies
    • 2.7k views

  8. Change from parked domain to addon Domain

    By Ptomos,
    • 3 replies
    • 1.3k views

  9. How To Change Value Of Max_Connections In Mysql Database

    By Kingpin007,
    • 3 replies
    • 1.5k views

  10. Creation Queue

    By sblane2,
    • 3 replies
    • 1.5k views

  11. Move To Johnny

    By Guest nechan2,
    • 3 replies
    • 605 views

  12. 500 Problem

    By HarryAnnies,
    • 3 replies
    • 823 views

  13. File Permissions

    By daskunk,
    • 3 replies
    • 1.1k views

  14. [Solved] 500 server internal problem

    By ujwalbha,   
    • 3 replies
    • 1.7k views

  15. [Solved] account reset

    By Guest hunterp11,   
    • 3 replies
    • 581 views
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