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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9946 topics in this forum

  1. [Solved] IP address changed

    By odilonse,
    • 4 replies
    • 1.1k views

  2. [Solved] ioncube error

    By akansh,
    • 2 replies
    • 850 views

  3. [Solved] Deceptive website when google browse

    By fuzmic,
    • 6 replies
    • 1.1k views

  4. [Solved] issue after changing main account domain

    By bucanero,
    • 5 replies
    • 1.1k views

  5. regarding java war request to upload

    By aakash44,   
    • 2 replies
    • 1.1k views

  6. [Solved] Email not accessible

    By lsu,
    • 1 reply
    • 657 views

  7. [Solved] johnny web application not served 1 2

    By softlab,   
    • 17 replies
    • 3.5k views

  8. Connecting to certain remote ports

    By SloopJonb,
    • 4 replies
    • 838 views

  9. [Solved] Tommy Server Down

    By ivatsa,
    • 4 replies
    • 1.1k views

  10. New account getting pointed to spam 'http://suspendeddomain.org/b/'

    By ienergia,
    • 1 reply
    • 780 views

  11. [Solved] my website doesnt work

    By teachme,   
    • 3 replies
    • 1.3k views

  12. [Solved] My disk usage is almost 50% and I don't know why

    By MauroF,   
    • 10 replies
    • 3.9k views

  13. [Solved] Error when creating Addon Domain

    By sagnik,
    • 5 replies
    • 1.3k views

  14. Domain woes (Johnny)

    By Guest pooks,
    • 1 reply
    • 857 views

  15. Java Websocket Connection Failure

    By hhdavidh,   
    • 14 replies
    • 5.2k views
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