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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10097 topics in this forum

  1. UNARCHIVE MY ACCOUNT

    By diskhack,
    • 1 reply
    • 790 views

  2. [Solved] Moving request: Ricky to Tommy

    By mrander8,   
    • 1 reply
    • 822 views

  3. Postgis Request

    By aldagin,
    • 1 reply
    • 907 views

  4. [Solved] Remote Postgresql

    By nolanc,
    • 2 replies
    • 605 views

  5. [Solved] Account Archived: Nivimbot

    By Nivimbot_forum,
    • 1 reply
    • 626 views

  6. Mysql Access Denied

    By pizzaria,
    • 1 reply
    • 668 views

  7. Moving request: Johnny to Tommy

    By sinju,
    • 1 reply
    • 682 views

  8. [Solved] Request for installing gmp extension

    By mrj,
    • 6 replies
    • 1.5k views

  9. Error migrating WordPress website

    By jon82t,   
    • 2 replies
    • 1.2k views

  10. [Solved] Discord.py bot giving certificate error since 30 May

    By gonzalo3,   
    • 5 replies
    • 7.6k views

  11. Move Request From Johnny To Tommy

    By yaca,
    • 1 reply
    • 797 views

  12. CORS Issue even after adding required headers

    By recalasd,   
    • 2 replies
    • 1.3k views

  13. Site statistics

    By allu62,   
    • 4 replies
    • 1.7k views

  14. [Solved] Upgrade SQL Server

    By psalmite,
    • 2 replies
    • 913 views

  15. jpmveneracion.com problems

    By jpx3m.com,
    • 3 replies
    • 977 views
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