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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,544 topics in this forum

  1. Unable to login cPanel, FTP

    By Maranar,
    • 3 replies
    • 831 views

  2. Unable To Signup

    By srscharts,
    • 3 replies
    • 577 views

  3. [Solved] Request For Account Reset

    By Waflix,
    • 3 replies
    • 746 views

  4. [Solved] Site Down

    By rdsclean,
    • 3 replies
    • 288 views

  5. Mysql On Stevie

    By paladox2014,
    • 3 replies
    • 384 views

  6. [Solved] Deploy War File Request

    By bugrepor,
    • 3 replies
    • 481 views

  7. [Solved] Cannot Log In

    By heliomember,
    • 3 replies
    • 576 views

  8. [Solved] Domain Change Requested

    By Soumikbhat,
    • 3 replies
    • 782 views

  9. [Solved] Tommy Invite

    By Guest battistini,
    • 3 replies
    • 387 views

  10. [Solved] what is heliohost DNS?

    By penyair,
    • 3 replies
    • 9.9k views

  11. Account Suspended - Can't Reactivare It!

    By Guest SalvatoreG,
    • 3 replies
    • 554 views

  12. [Solved] Sub-Domain Error

    By aljunaidi,
    • 3 replies
    • 450 views

  13. [SOLVED] Cannot reset password for cpanel

    By MALDATA2,
    • 3 replies
    • 580 views

  14. Move Stevie To Tommy

    By Pon Raju,   
    • 3 replies
    • 286 views

  15. [Solved] Is Hotlink Protection Causing Internal Server Errors?

    By lorenzol,   
    • 3 replies
    • 592 views
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