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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9942 topics in this forum

  1. [Solved] Custom domain request

    By litebrite,
    • 4 replies
    • 247 views

  2. Log in problems

    By bennikints,
    • 1 reply
    • 194 views

  3. [Solved] Request to change document root

    By hiswill,
    • 1 reply
    • 201 views

  4. [Solved] Request to remove domain.

    By hiswill,
    • 1 reply
    • 191 views

  5. [Solved] how to access terminal or ssh

    By noaman,
    • 1 reply
    • 231 views

  6. Queued: hh_mahmudi.abdelaziz

    By mahmudiabdelaziz,
    • 1 reply
    • 172 views

  7. [Solved] change domain

    By tntprojects26,
    • 1 reply
    • 180 views

  8. [Solved] reset account

    By howl,
    • 1 reply
    • 180 views

  9. [SOLVED] 503 Service Unavailable.

    By odilonse,
    • 2 replies
    • 282 views

  10. [Solved] Main domain change for my account

    By mozonod,
    • 1 reply
    • 201 views

  11. [Solved] brinkmj70 add new domain

    By Matt Brinkman,
    • 1 reply
    • 192 views

  12. [Solved] Request to create new subdomain

    By cacanatomilk,   
    • 1 reply
    • 209 views

  13. [Solved] Reset Account

    By echen,
    • 1 reply
    • 214 views

  14. [Solved] Req for a new domain

    By ahmed92,
    • 1 reply
    • 211 views

  15. [Solved] Request to add domain

    By mr.robot,
    • 1 reply
    • 239 views
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