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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9953 topics in this forum

  1. [Solved] Change main domain from admin.zomato.com.heliohost.us to zomato.com.heliohost.us (username: pandaaaa)

    By pandaaaa,
    • 3 replies
    • 798 views

  2. [Solved] Unable to access website using domain name.

    By mehacker369,
    • 3 replies
    • 731 views

  3. Bandwidth Limit Exceeded

    By znatok,
    • 3 replies
    • 2.7k views

  4. Delete Please

    By DemonKnightz,
    • 3 replies
    • 1.8k views

  5. Changing my domain

    By Foots Forecast,
    • 3 replies
    • 1.3k views

  6. Cannot Login + Delete Dns Records

    By TMVector,
    • 3 replies
    • 925 views

  7. wrong domain name

    By idtech,
    • 3 replies
    • 1.5k views

  8. [Solved] Request to migrate to Tommy

    By pangolin,
    • 3 replies
    • 890 views

  9. My website files deleted on Tommy

    By seintitus,
    • 3 replies
    • 1k views

  10. [Solved] Some Errors...

    By maicol07,   
    • 3 replies
    • 2k views

  11. [Solved] Lily account request

    By dawid8,
    • 3 replies
    • 721 views

  12. Server change request

    By m_adel,
    • 3 replies
    • 738 views

  13. [Solved] Legitimate Mails Sent From My Domain Are Marked As Spam By Gmail :/

    By yami,   
    • 3 replies
    • 1k views

  14. Mysql Issues (Phpmyadmin/wordpress)

    By instilledbee,   
    • 3 replies
    • 2k views

  15. [Solved] Add user to Db

    By bee1,
    • 3 replies
    • 992 views
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