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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9953 topics in this forum

  1. Problem with php.ini

    By karath,
    • 3 replies
    • 2.1k views

  2. HelioHost Account Queued

    By Malmoth,
    • 3 replies
    • 3.3k views

  3. please completely removed the account: taobaopr

    By Guest Maxwell Tang,
    • 3 replies
    • 1.3k views

  4. Php Mail Sending Random Emails

    By GentleOz,
    • 3 replies
    • 1.8k views

  5. [Solved] Unable To Neither Login Nor Recover Password

    By mgorny,
    • 3 replies
    • 816 views

  6. [Solved] Account Queued When Parked Domain

    By saeid,
    • 3 replies
    • 821 views

  7. FTP in Tommy not working

    By thorast,
    • 3 replies
    • 819 views

  8. [Solved] Imagenes no se pueden ver

    By retrope,
    • 3 replies
    • 1k views

  9. [Solved] Server Change - Donated

    By thakurg,   
    • 3 replies
    • 1.2k views

  10. [Solved] ADDING A NEW DOMAIN

    By baymin,
    • 3 replies
    • 729 views

  11. [Solved] plugliin.eu.org not working

    By jomocu,
    • 3 replies
    • 219 views

  12. [ACCEPTED] Custom ad Placement

    By karath,
    • 3 replies
    • 1.7k views

  13. Problem allowing external host access database

    By Alert,
    • 3 replies
    • 2.2k views

  14. [Support] Domain Not Working

    By gaming,
    • 3 replies
    • 879 views

  15. [Solved] Increased storage

    By mm1,   
    • 3 replies
    • 660 views
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