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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9942 topics in this forum

  1. [Solved] Letter to Add Subdomain

    By renjiu648,
    • 1 reply
    • 402 views

  2. [Solved] Lily Access

    By intrepidowlbear,
    • 3 replies
    • 738 views

  3. [Solved] Lily Account - User cannot log in.

    By paladino,
    • 2 replies
    • 892 views

  4. [Solved] Lily account request

    By dawid8,
    • 3 replies
    • 718 views

  5. [Solved] Lily or Tommy for .Net Core?

    By eduran,
    • 9 replies
    • 1.5k views

  6. [Solved] Link external DNS records to account

    By efinn,   
    • 1 reply
    • 449 views

  7. [Solved] Lipaun Remote Postgresql

    By lipaun,
    • 3 replies
    • 708 views

  8. [Solved] LIST OF NEWS DOMAINS TO BE ADD AT MY ACCOUNT

    By jeffersonmidei,
    • 5 replies
    • 711 views

  9. [Solved] Location of Error Logs in Plesk

    By cktrack,
    • 1 reply
    • 729 views

  10. [Solved] Locked Out

    By Ookma-Kyi,
    • 0 replies
    • 462 views

  11. [Solved] Locked out

    By Wooldrid,
    • 3 replies
    • 709 views

  12. [Solved] Locked Out And Suspended Please Help

    By asanta13,
    • 2 replies
    • 693 views

  13. [Solved] Log In Problem

    By Kaiizer,
    • 2 replies
    • 1k views

  14. [Solved] Logging in separate file not happening

    By tssinfo,   
    • 3 replies
    • 1.2k views

  15. [Solved] Login

    By vvenet,
    • 1 reply
    • 490 views
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