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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,901 topics in this forum

  1. What's the security situation with cpanel?

    By DmC,
    • 1 reply
    • 585 views

  2. [Solved] Kill Processes

    By devad,
    • 3 replies
    • 698 views

  3. WordPress Seems to have lost the ability to write to files?

    By JpTiger,
    • 3 replies
    • 887 views

  4. [Solved] Account deletion

    By Guest trumxic,
    • 3 replies
    • 363 views
    • Guest
    • Guest

  5. [Solved] Account transfer to Tommy server.

    By bessem,
    • 3 replies
    • 417 views

  6. Changed Primary Domain but the SSL didn't change

    By aabed,   
    • 1 reply
    • 935 views

  7. Problems with the SSL certificate

    By retrope,   
    • 4 replies
    • 1.2k views

  8. Enable PHP extension please

    By Guest pooks,
    • 5 replies
    • 667 views
    • Guest
    • Guest

  9. Domain redirects to heliohost URL

    By lsu,
    • 6 replies
    • 891 views

  10. [Solved] Change main domain

    By retrope,   
    • 2 replies
    • 1k views

  11. Deleted account

    By rezadh,
    • 4 replies
    • 1.2k views

  12. [Solved] Fatal Error: Cannot use Careers4You\Helpers\Object as Object because 'Object' is a special class name

    By sagnik,
    • 2 replies
    • 675 views

  13. Alias error

    By milkv,
    • 6 replies
    • 851 views

  14. [Solved] Um...

    By Guest pooks,
    • 3 replies
    • 478 views

  15. [Solved] CPAN Perl modules

    By allu62,   
    • 4 replies
    • 761 views
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