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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,504 topics in this forum

  1. [Solved] Subdomains or 2 accounts thinking by greedy user

    By hrts,
    • 6 replies
    • 1.1k views

  2. [Solved] Error establishing MySQL database connection

    By sidsk99,   
    • 2 replies
    • 1.3k views

  3. [Solved] Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)

    By reshinaa,
    • 2 replies
    • 721 views

  4. [Solved] cgi-bin Empty

    By Zerotrash,
    • 3 replies
    • 732 views

  5. [Solved] Unable to upload file to server

    By ubitech,
    • 5 replies
    • 976 views

  6. [Solved] Error establishing a database connection

    By Zerotrash,
    • 3 replies
    • 812 views

  7. [Solved] Move server

    By efrenra1,
    • 1 reply
    • 1.2k views

  8. [Inactive] Load monitoring 1 2

    By hearts,   
    • 18 replies
    • 2.5k views

  9. Solved] Nodejs on Tommy - Cron Job

    By paladino,
    • 2 replies
    • 864 views

  10. [Solved] Regarding deletion of my current account and creation of a new one.

    By ar7,   
    • 3 replies
    • 875 views

  11. [Solved] HELP! Johnny Database is DOWN!

    By examknow,
    • 1 reply
    • 616 views

  12. [Solved] Create a cron job

    By micasa52,   
    • 3 replies
    • 947 views

  13. [Solved] Remote access for postgres please

    By brettelliot,
    • 2 replies
    • 525 views

  14. [Solved] Server Move Request

    By grlzrare,
    • 2 replies
    • 661 views

  15. [Solved] No write access to PHP session directory

    By capoker,
    • 2 replies
    • 1.5k views
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