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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [Solved] Donated, but Tommy invitation email "code is invalid"

    By gawmonster,
    • 0 replies
    • 606 views

  2. [Solved] Subdomain Control Error

    By ziad87,
    • 3 replies
    • 676 views

  3. [Solved] error server

    By gabotopuro7,
    • 1 reply
    • 298 views

  4. Error (XID x68mdc)

    By ardent,   
    • 3 replies
    • 1.2k views

  5. Partnership with Heliohost

    By sagnik,
    • 0 replies
    • 352 views

  6. Donation sent, delete Johnny account, invite for Ricky/Tommy

    By appfinch,
    • 2 replies
    • 311 views

  7. [Solved] unarchive my Account

    By rbhushan,
    • 4 replies
    • 380 views

  8. [Solved] Account Delete Request

    By rmurthy,   
    • 7 replies
    • 1.3k views

  9. [Solved] Un-archived my account

    By saqib444,   
    • 3 replies
    • 669 views

  10. [Solved] Johnny Domain Delete

    By arkeolog,   
    • 1 reply
    • 1.1k views

  11. Python package installation

    By rashmi,
    • 2 replies
    • 527 views

  12. Reset password

    By blainbot_2,
    • 2 replies
    • 389 views

  13. [Solved] Delete Johnny Account

    By sdk,
    • 3 replies
    • 563 views

  14. Invitation Code Expired

    By Milind1997,   
    • 3 replies
    • 979 views

  15. [Solved] Release Jhonny domains

    By zetaperu,   
    • 12 replies
    • 1.3k views
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