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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,233 topics in this forum

  1. [Solved] Recovery of double storage space

    By i73,   
    • 1 reply
    • 747 views

  2. [Solved] HelioHost Website Inactive???

    By vanisk,
    • 5 replies
    • 848 views

  3. Tommy account access - cpanel not found

    By matyka,
    • 2 replies
    • 490 views

  4. External cron help.

    By Guest pooks,
    • 0 replies
    • 439 views
    • Guest
    • Guest

  5. [Solved] Install exif PHP extension PHP 7.3

    By Guest pooks,
    • 1 reply
    • 553 views

  6. engorgpk Tommy Invitation

    By engorgpk,
    • 1 reply
    • 505 views

  7. [Solved] Tommy registration

    By outvibe1,
    • 4 replies
    • 731 views

  8. [Solved] Thanks for invite and Sparkie donation question.

    By igna,
    • 2 replies
    • 595 views

  9. My site always shows errors.

    By deveofe,
    • 5 replies
    • 761 views

  10. [Solved] How To Access Old Tommy Data?

    By webdevsemo,
    • 4 replies
    • 756 views

  11. [Solved] Need to back on Tommy

    By adcl,   
    • 7 replies
    • 1k views

  12. [Solved]Cannot add any domains to account

    By Hitmaker,
    • 4 replies
    • 802 views

  13. [Solved] Account not transferred back to Tommy

    By robev,
    • 9 replies
    • 1.3k views

  14. [Solved] my account hasn't been recreated on Tommy

    By mhmt93t,
    • 2 replies
    • 626 views

  15. [Solved] JpGraph

    By dl5ark1,
    • 1 reply
    • 1.4k views
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