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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,504 topics in this forum

  1. [Inactive] Internal Server Error

    By pvoadmin,   
    • 1 reply
    • 1.1k views

  2. [Inactive] About Auto SSL on Addon Domain on Ricky Server Still Not Activated

    By byeyoubp,
    • 1 reply
    • 706 views

  3. [Inactive] STFP failing

    By esdpro18,
    • 6 replies
    • 947 views

  4. [Solved] PostgreSQL Database Version Upgrade

    By barakagb,   
    • 2 replies
    • 955 views

  5. [Solved] Domain moved, still resolving to HH

    By Guest yikes,
    • 2 replies
    • 583 views
    • Guest
    • Guest

  6. [Solved] Search engine ranking: advice request

    By hrts,
    • 1 reply
    • 621 views

  7. [Solved] Unarchive account

    By devmil18,
    • 1 reply
    • 613 views

  8. [Solved] PostgreSQL Remote Access Request

    By createch,
    • 1 reply
    • 589 views

  9. [Solved] Setting up Django on Ricky

    By driox,
    • 4 replies
    • 832 views

  10. [Solved] Unarchive my account

    By hasson,
    • 5 replies
    • 975 views

  11. [Solved] Delete my account

    By Guest h4ckd0wn,
    • 1 reply
    • 415 views

  12. [Solved] Can't connect via FTP

    By nmesisca,   
    • 2 replies
    • 671 views

  13. [Solved] Server not found errror

    By prinshug,
    • 2 replies
    • 758 views

  14. [Inactive] php .ini

    By kklinks,
    • 2 replies
    • 643 views

  15. [Solved] Tommy down

    By jmccrary,
    • 1 reply
    • 515 views
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