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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,306 topics in this forum

  1. admin enabled my postgresql for remote but it is not working

    By manthan2,
    • 1 reply
    • 488 views

  2. [Solved] Internal Server Error

    By lorenzol,   
    • 3 replies
    • 1k views

  3. [Solved] Hi Have Proof that i buy the Sngine Product

    By maichelb,   
    • 8 replies
    • 1.1k views

  4. Donation for Tommy

    By lorenzol,
    • 4 replies
    • 4.2k views
    • Guest
    • Guest

  5. [Solved] Old files from domain link

    By abdarum,
    • 2 replies
    • 721 views

  6. [Solved] Backing up my file

    By agas,
    • 4 replies
    • 756 views

  7. [Solved] Account and Donation

    By beebedl2,
    • 5 replies
    • 797 views

  8. [Solved] Invalid Login

    By sagnik,
    • 2 replies
    • 1k views

  9. [Solved] Storage increase

    By vio,
    • 1 reply
    • 650 views

  10. [Solved] 404/403 ErrorDocument not working together htaccess

    By Guest pooks,
    • 2 replies
    • 697 views
    • Guest
    • Guest

  11. [Solved] moving to tommy

    By steven10,
    • 5 replies
    • 870 views

  12. [Solved] I can't login to my Tommy account

    By th6,
    • 3 replies
    • 985 views
    • th6
    • th6

  13. Moving email from old cpanel host to heliohost

    By TonyK,
    • 3 replies
    • 638 views
    • Guest
    • Guest

  14. Account Move

    By otmanait,
    • 7 replies
    • 807 views

  15. [Solved] Unable to create MySQL Database

    By qsgt,
    • 3 replies
    • 1.2k views
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