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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,120 topics in this forum

  1. Help with postgre sql backup from Tommy needed

    By bluebyte,   
    • 0 replies
    • 420 views

  2. Unable to use WebMail

    By rsf,   
    • 1 reply
    • 467 views

  3. [Solved] Ricky server extremely slow?

    By madel,
    • 5 replies
    • 831 views

  4. Internal Server Error 500

    By roguitar,   
    • 4 replies
    • 1.4k views

  5. [Solved] Error importing BD in Johnny phpMyAdmin

    By thorast,
    • 2 replies
    • 950 views

  6. [Solved] (XID dy59ua) error on Ricky

    By lsu,
    • 5 replies
    • 709 views
    • lsu
    • lsu

  7. [Solved] Webmail 500 error

    By lsu,
    • 2 replies
    • 707 views
    • lsu
    • lsu

  8. [Solved] MySQL in Johnny not working properly

    By thorast,
    • 5 replies
    • 796 views

  9. [Solved] Johnny it is down

    By thorast,
    • 2 replies
    • 620 views

  10. [Solved] Backups not found on both panther1 and panthers username

    By Guest snowm,
    • 4 replies
    • 744 views
    • Guest
    • Guest

  11. [Solved] Tommy backup not found

    By clchaz,
    • 3 replies
    • 465 views

  12. Change the associated email

    By vidial,
    • 7 replies
    • 743 views

  13. [Solved] I need my backup please.

    By Guest pooks,
    • 1 reply
    • 416 views

  14. Donation query

    By sajid92,
    • 7 replies
    • 930 views

  15. [Solved] Another DNS entry to remove

    By thorast,
    • 1 reply
    • 519 views
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