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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [Solved] Roundcube sending mail error

    By thorast,
    • 7 replies
    • 1.7k views

  2. [Solved] Problems with my account

    By thorast,
    • 4 replies
    • 421 views

  3. [Solved] Account archived

    By tulsi,   
    • 2 replies
    • 680 views

  4. Can't start phpmyadmin

    By csandor,   
    • 1 reply
    • 845 views

  5. Custom domains redirects me to "Account Queued" all the time

    By lucasbos,   
    • 6 replies
    • 1.1k views

  6. [Solved] Unable to login

    By aquamada,
    • 2 replies
    • 329 views

  7. [Solved] Move Account Request

    By mediaexp,
    • 2 replies
    • 410 views

  8. Sending Emails

    By phantom666,   
    • 5 replies
    • 781 views

  9. Account Closure

    By omarion4,
    • 3 replies
    • 573 views

  10. Email Issue: DKIM Signature

    By omarion4,
    • 0 replies
    • 443 views

  11. [Solved] Database connection problem

    By aquamada,
    • 2 replies
    • 759 views

  12. [Solved] Johnny email not working

    By omarion4,
    • 0 replies
    • 447 views

  13. Move Account Request

    By omarion4,
    • 5 replies
    • 613 views

  14. [Solved] Server Move request

    By nomads,
    • 2 replies
    • 242 views

  15. dns

    By nyten,
    • 1 reply
    • 396 views
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