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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,542 topics in this forum

  1. [Solved] Error when initiating cPanel

    By industry,
    • 1 reply
    • 1.6k views

  2. [Solved] Tommy down

    By dl5ark1,
    • 7 replies
    • 1k views

  3. [Solved] issue in account creating

    By mrshm25,
    • 1 reply
    • 306 views

  4. [Solved] Account Archived Due To Inactivity

    By dave2018,
    • 1 reply
    • 396 views

  5. [Solved] Suspended: hh_rajaa

    By rajaa,
    • 1 reply
    • 324 views

  6. [Solved] Queued: hh_gphitcom

    By gphitcom,
    • 2 replies
    • 305 views

  7. [Solved] Move To Ricky or Tommy

    By jurgisb,   
    • 4 replies
    • 942 views

  8. [Solved] Move my server to Ricky

    By softlab,
    • 3 replies
    • 489 views

  9. [Solved] Site not working

    By santos,
    • 1 reply
    • 310 views

  10. [Solved] My website is not working mad2018

    By madapuram,
    • 2 replies
    • 420 views

  11. Need new invite (Anonymous Fox)

    By smartmc,
    • 2 replies
    • 523 views

  12. The login is invalid

    By mooakat1,
    • 2 replies
    • 486 views

  13. [Solved] Move my server to Tommy

    By unicorn1,
    • 4 replies
    • 493 views

  14. 500 Internal Server Error

    By studius,
    • 10 replies
    • 777 views

  15. [Solved] can't add old domains to new account ("already exists in the Apache configuration.")

    By Hitmaker,
    • 5 replies
    • 586 views
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