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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9951 topics in this forum

  1. [Solved] Email Service Unstable

    By GLaDOS,
    • 4 replies
    • 865 views

  2. [Solved] Can't Access Site Or Email

    By jedirogue,
    • 4 replies
    • 842 views

  3. Request To Create An Account On Ricky

    By sagnik,
    • 4 replies
    • 707 views

  4. Blocked Ip

    By superior,
    • 4 replies
    • 688 views

  5. [Inactive] Can i know the limits PostgreSQL db??

    By prg,
    • 4 replies
    • 1.1k views
    • prg
    • prg

  6. Domain Change

    By Helladamnleet,
    • 4 replies
    • 1.7k views

  7. [SOLVED] cPanel post login shows blank page

    By Travis B,
    • 4 replies
    • 2k views

  8. [Solved] Account Got Created, But Username Is Lost

    By ben_bre1,
    • 4 replies
    • 622 views

  9. [Solved] Been Over 24 Hours For Main Domain Change

    By joann,
    • 4 replies
    • 1.2k views

  10. [Solved] Remote access for PostgreSQL database on Tommy

    By rehub,
    • 4 replies
    • 918 views

  11. Donating via cryptocurrency

    By mrj,
    • 4 replies
    • 1.4k views

  12. Please Help Me

    By alirezadj,
    • 4 replies
    • 1.3k views

  13. [Solved] mariopilot.heliohost.org account recreation failed

    By mariopilot808,
    • 4 replies
    • 1.2k views

  14. [Solved] Plesk Install

    By sentorx,
    • 4 replies
    • 941 views

  15. [Solved] can't send emails via imap or php

    By cancian,
    • 4 replies
    • 344 views
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