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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,542 topics in this forum

  1. Databases and Users in phpMyAdmin

    By ardent,   
    • 4 replies
    • 1.6k views

  2. POP3 Email

    By Spaceium,
    • 1 reply
    • 606 views

  3. Inactive

    By Vitalis,
    • 2 replies
    • 335 views

  4. Application for hosting account on Tommy Server

    By deanhills,
    • 3 replies
    • 783 views

  5. Softaculous not showing available update

    By qsgt,
    • 4 replies
    • 505 views

  6. [Solved] enable ip

    By chanders,
    • 1 reply
    • 477 views

  7. Domain in old account

    By thieme,
    • 2 replies
    • 481 views

  8. upload database .sql file and import with jsp

    By rohanawaw,
    • 4 replies
    • 24.3k views

  9. [Solved] permission denied to write file in home directory

    By rohanawaw,
    • 3 replies
    • 4.2k views

  10. [Solved] Cant delete folder off my site

    By hasson,
    • 4 replies
    • 532 views

  11. problem with signing up for new account

    By Guest hhradio,
    • 3 replies
    • 774 views

  12. change subdomain root

    By xyterror,
    • 2 replies
    • 439 views

  13. Lost File in File Manager

    By admshop2,   
    • 1 reply
    • 662 views

  14. Can you unarchive my account?

    By tealbans,
    • 2 replies
    • 328 views

  15. Unable to export Postgres database

    By ukalumni,   
    • 2 replies
    • 585 views
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