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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,354 topics in this forum

  1. [Solved] Account renew problem

    By craziks,
    • 1 reply
    • 124 views

  2. [Solved] NAMESERVERS

    By onesmusmuriithi,
    • 3 replies
    • 219 views

  3. [Solved] Problem unarchiving & renewing my account

    By sagnik,
    • 2 replies
    • 128 views

  4. [Solved] Cannot find email to move to Plesk

    By sr229,
    • 1 reply
    • 130 views

  5. [Solved] Account suspended inactivity

    By israeliiptv,
    • 3 replies
    • 117 views

  6. Server change

    By tprudolf,
    • 1 reply
    • 92 views

  7. [Solved] Unable to unarchive my account

    By mafincho,
    • 3 replies
    • 158 views

  8. renewing my account

    By vascoambrogi,
    • 1 reply
    • 147 views

  9. Restart/wipe my account

    By jukkas,
    • 1 reply
    • 104 views

  10. hey, can you renew my account?

    By Palpale,
    • 1 reply
    • 118 views

  11. [Solved] Main domain change please

    By YetAnotherDisplayName,
    • 1 reply
    • 136 views

  12. [Solved] Adding a domain to my account

    By christopher735,
    • 1 reply
    • 154 views

  13. Add another domain

    By benard,
    • 1 reply
    • 137 views

  14. [Solved] Change subdomain

    By visionm,
    • 3 replies
    • 191 views

  15. [Solved] ADD DOMAIN

    By ojplanet,
    • 2 replies
    • 177 views
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