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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9943 topics in this forum

  1. Unable to login using the password

    By Renee,
    • 0 replies
    • 368 views

  2. [Solved] could you be so kind to change my password. user: alberto4

    By alberto4,
    • 1 reply
    • 528 views

  3. [Solved] Domain Change

    By mgpowersports,
    • 3 replies
    • 658 views

  4. [Solved] Trying to renew account that was suspended after inactivity

    By dave,
    • 1 reply
    • 506 views

  5. [Solved] Tommy Server Status Accurate?

    By irlpinkiepie,
    • 3 replies
    • 680 views

  6. Switching to a different server : Ricky 1 2

    By elkhaddir,
    • 17 replies
    • 2.5k views

  7. [Solved] change domain

    By tntprojects26,
    • 1 reply
    • 581 views

  8. Change my main domain

    By mrgev,
    • 1 reply
    • 497 views

  9. POP3 SMTP Email Servers

    By dcalori,
    • 2 replies
    • 1k views

  10. [Solved] reset password

    By heliot10,
    • 1 reply
    • 562 views

  11. [Solved] Have not recieved the Tommy account link after purchase.

    By oh_hello_mate,
    • 2 replies
    • 805 views

  12. [Solved] Cancel VPS Sub

    By EasonLu07,
    • 1 reply
    • 634 views

  13. Tommy invitation

    By ignaciomtds,
    • 5 replies
    • 815 views

  14. [Solved] Error Connecting to Postgress Server

    By benmmonster,
    • 3 replies
    • 987 views

  15. [Solved] Change of domain

    By Saju,
    • 1 reply
    • 516 views
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