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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. [SOLVED] Domain issue

    By mart1g,
    • 6 replies
    • 2.1k views
    • jje
    • jje

  2. [Solved] Domain Issue

    By djkhatib,
    • 3 replies
    • 960 views

  3. [Solved] Domain Moved But Still Redirecting To Old Server

    By bbb_tweet,
    • 5 replies
    • 1.5k views

  4. [Solved] Domain moved, still resolving to HH

    By Guest yikes,
    • 2 replies
    • 707 views
    • Guest
    • Guest

  5. [Solved] Domain moving 1 2

    By rebal15,
    • 15 replies
    • 2.9k views

  6. [Solved] domain name

    By kori maru,
    • 5 replies
    • 252 views

  7. [Solved] domain name add

    By cloudworknepal,   
    • 1 reply
    • 468 views

  8. [Solved] Domain Name Addition

    By vivekrajan007,
    • 1 reply
    • 322 views

  9. [Solved] Domain name change

    By cristianpop,
    • 1 reply
    • 656 views

  10. [Solved] Domain name change

    By daniegusa,
    • 1 reply
    • 295 views

  11. [Solved] Domain name change

    By davidx13,
    • 1 reply
    • 449 views

  12. [Solved] Domain name change

    By russgarde03,
    • 2 replies
    • 485 views

  13. [Solved] Domain name change

    By davidx13,
    • 1 reply
    • 525 views

  14. [SOLVED] Domain Name Change

    By Bryan Parks,
    • 4 replies
    • 1.1k views

  15. [Solved] Domain name change

    By samsite2,
    • 1 reply
    • 377 views
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