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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. [Solved] Dns Update

    By jonesth3,
    • 2 replies
    • 580 views

  2. [Solved] DNS-Problem with Nameserver ns2.heliohost.org

    By dl5ark1,
    • 5 replies
    • 1.6k views

  3. [Solved] Doesn't create my account

    By piontkow,
    • 7 replies
    • 1.3k views

  4. [Solved] domain

    By mixedmediam,   
    • 1 reply
    • 231 views

  5. [Solved] domain

    By adefe88,
    • 1 reply
    • 402 views

  6. [Solved] domain

    By juanmartinhoyosc,
    • 1 reply
    • 453 views

  7. [Solved] domain

    By sqv,
    • 1 reply
    • 113 views

  8. [Solved] Domain

    By rafael0,
    • 2 replies
    • 531 views

  9. [Solved] Domain

    By Guest hunterp11,
    • 1 reply
    • 802 views

  10. [Solved] Domain 'sergiomoveis.net.br'

    By luizmax,   
    • 3 replies
    • 724 views

  11. [Solved] Domain account reset request...

    By matteo85,
    • 2 replies
    • 592 views

  12. [Solved] domain add

    By filmdizizle,   
    • 2 replies
    • 602 views

  13. [Solved] domain add

    By filmdizizle,
    • 1 reply
    • 460 views

  14. [Solved] Domain Add

    By samsite2,
    • 1 reply
    • 432 views

  15. [Solved] Domain Add - windev.media

    By fourteentrees,
    • 1 reply
    • 127 views
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