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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,540 topics in this forum

  1. Internal Server error and Server shutdown in progress

    By eshwary,
    • 1 reply
    • 300 views

  2. [Solved] Default Domain Script - Default Domain Does Not Change

    By collierl,   
    • 6 replies
    • 584 views

  3. [Solved] Getting Servfail for DNS record

    By blitzcod,
    • 4 replies
    • 474 views

  4. [Solved] SSL Not Configured error, even though it has been configured.

    By madspace,   
    • 5 replies
    • 935 views

  5. [Solved] Problems with deleting mail adresses

    By ocbwnl,
    • 2 replies
    • 436 views

  6. [Solved] 500 Internal Server Error

    By netfli01,
    • 1 reply
    • 338 views

  7. [Solved] change main domain

    By netfli01,
    • 3 replies
    • 431 views

  8. [Solved] Privacy Error Potential Security Risk

    By trvricks,   
    • 1 reply
    • 667 views

  9. [Solved] Webmail roundcube database error

    By ansab,   
    • 8 replies
    • 1.7k views

  10. [Solved] Secure Connection Failed

    By trvricks,   
    • 2 replies
    • 577 views

  11. ASP Hosting

    By claudemi,   
    • 8 replies
    • 718 views

  12. [Solved] Creating a database through SQL commands

    By orange77,   
    • 2 replies
    • 931 views

  13. [Solved] SSL request on equivalent subdomain to addon domain

    By forlorn,   
    • 2 replies
    • 858 views

  14. [Solved] request for my account to be moved to Tommy server

    By lbchanjr,
    • 3 replies
    • 539 views

  15. [Solved] Asp core support request

    By shahabou,
    • 1 reply
    • 342 views
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