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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,542 topics in this forum

  1. Activation of Wildcard SSL + Certificate assign to the mail domain

    By mysticwarriorx,
    • 5 replies
    • 280 views

  2. Site Not Coming Up

    By Quantum Media LLC,
    • 5 replies
    • 2.1k views

  3. Unable to add group error

    By atyler,
    • 5 replies
    • 1k views

  4. [Solved] Connection Timeout

    By mpatri,
    • 5 replies
    • 540 views

  5. Websockets

    By gatekeeper,
    • 5 replies
    • 620 views

  6. How to secure Domain Aliases with free Lets Encrypt

    By gsakola,
    • 5 replies
    • 566 views

  7. account queued

    By ostv,
    • 5 replies
    • 1.4k views

  8. OVH domain redirection to Tommy server

    By gringoh,   
    • 5 replies
    • 935 views

  9. Tommy invitation

    By ignaciomtds,
    • 5 replies
    • 272 views

  10. Unable To Restore Database From Backup From Ricky

    By huabao,
    • 5 replies
    • 495 views

  11. Login issue

    By Quetesh,
    • 5 replies
    • 1.7k views

  12. [Solved] I Cant Add My Wordpress Script Using Softaculous...:(

    By daksh143,
    • 5 replies
    • 716 views

  13. Nameservers of heliohost have not been updated for about two weeks

    By niemen,
    • 5 replies
    • 622 views

  14. [SOLVED] What Happens If I Violated Your Tos?

    By teutoburgo,   
    • 5 replies
    • 825 views

  15. [Solved] Close account

    By Guest icn,
    • 5 replies
    • 366 views
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