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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. [Solved] Change main domain

    By mateusfmello,
    • 1 reply
    • 617 views

  2. [Solved] change main domain

    By herrerapoch,
    • 2 replies
    • 737 views

  3. [Solved] Change Main Domain

    By ribose,   
    • 1 reply
    • 602 views

  4. [Solved] Change main domain

    By rosarioruiz,
    • 1 reply
    • 708 views

  5. [Solved] Change main domain

    By Felipe Paes,
    • 1 reply
    • 483 views

  6. [Solved] Change Main Domain

    By YinYin,
    • 5 replies
    • 182 views

  7. [Solved] Change main domain

    By thestreetartlist,
    • 1 reply
    • 2.7k views

  8. [Solved] Change Main Domain

    By Spearks,
    • 1 reply
    • 520 views

  9. [Solved] Change main domain

    By andreweb,
    • 1 reply
    • 706 views

  10. [Solved] Change main domain

    By zaisty,
    • 1 reply
    • 170 views

  11. [Solved] Change Main Domain

    By hsnfirdaus,
    • 1 reply
    • 501 views

  12. [Solved] Change main domain

    By mth5,
    • 1 reply
    • 687 views

  13. [Solved] Change main domain

    By spforsom,
    • 1 reply
    • 499 views

  14. [Solved] Change Main Domain

    By azubriy,
    • 1 reply
    • 500 views

  15. [Solved] change main domain

    By saulencijus10,
    • 2 replies
    • 578 views
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