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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,539 topics in this forum

  1. Autossl Not working on my domain

    By seintitus,
    • 2 replies
    • 442 views

  2. upload my website via FileZilla / Troubleshoot

    By niking,   
    • 3 replies
    • 661 views

  3. [Inactive] Unarchive my inactive account

    By edusete7,
    • 1 reply
    • 339 views

  4. [Inactive] Is preserving timestamps through FTP transfer possible?

    By esn024,
    • 1 reply
    • 463 views

  5. [Inactive] Move Account.

    By EinSchweizerYT,   
    • 3 replies
    • 809 views

  6. [Solved] PHP ioncube

    By Zerotrash,
    • 2 replies
    • 508 views

  7. [Solved] Please unarchieve manojlamichhane.com.np

    By lnmanoj,
    • 1 reply
    • 337 views

  8. [Solved] Archived: qutz

    By qutzhaha,
    • 2 replies
    • 383 views

  9. [Solved] Help changing domain

    By lunars,
    • 4 replies
    • 402 views

  10. [Inactive] Emails Not working on my domain

    By seintitus,
    • 1 reply
    • 414 views

  11. [Solved] Domain on Heliohost

    By wmenezes,
    • 3 replies
    • 623 views

  12. [Solved] Remote access to MariaDB on Lily

    By paladino,
    • 5 replies
    • 520 views

  13. [Solved] how to get website ip

    By sclipzy,   
    • 1 reply
    • 571 views

  14. [Inactive] A few errors I sometimes get

    By esn024,
    • 1 reply
    • 456 views

  15. [Solved] ricky down

    By sacredstarfamily,
    • 4 replies
    • 440 views
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