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It should be fixed now. Let us know if you're still having issues.

Hello @Krydos, I apologize in advance for the extra effort here; I made a mistake through the ordering process & selected one of the predefined options that did not allow me to choose a custom OS. Could I have the VPS Rebuilt with a NixOS ISO? Below is the following information related to this request: - Username: VM - OS Requested: NixOS 23 - Domain: vps96.heliohost.us Please let me know if there is anything else needed from me. Kind Regards, Vince

Will do! Thank you!

Account has been reset. Please check your email for a link to create a new account. You pick a domain during that process. If you need a copy of your old account's files, they're available from https://heliohost.org/backup/

Please work with Krydos on this in your original topic: https://helionet.org/index/topic/60365-krydos-nixos-as-bare-os/

Hello HelioNet, I apologize in advance for the extra effort here; I made a mistake through the ordering process & selected one of the predefined options that did not allow me to choose a custom OS. Could I have the VPS Rebuilt with a NixOS ISO? Below is the following information related to this request: - Username: VM - OS Requested: NixOS 23 - Domain: vps96.heliohost.us Please let me know if there is anything else needed from me. Kind Regards, Vince

The only logs really available are those in Plesk. I was kind of confused when I saw this account causing tons of load a few days ago, as I couldn't find any obvious source for it. An FTP connection shouldn't cause much in terms of load, though perhaps its the fact its every 10 minutes that's an issue. It was for the memory limit being exceeded, which FTP uses basically none of. For now I'll just unsuspend you. If this load continues, we can have Krydos investigate it for you. Unsuspended. It may take a few minutes to work. You can watch your load here: https://heliohost.org/dashboard/load/

The DNS zone is corrupt on the name servers. It has no zone file but also claims to exist and be owned by nobody. Escalating to Krydos. ---- Technical stuff: No errors thrown yesterday during the removal of the domain or DNS. The subsequent main domain change through the admin tools also worked fine without error but it looks like the DNS zone didn't set back up correctly and broke instead. This is what I see when trying to check the zone file on the server. No zone file found, but also can't add it or remove it. root@brody [/var/named]# ls -l | grep cleosai.site root@brody [/var/named]# whmapi1 adddns ip=65.19.141.67 domain=cleosai.site --- metadata: command: adddns reason: Sorry, the domain cleosai.site is owned by another user (nobody) result: 0 version: 1 root@brody [/var/named]# /scripts/killdns cleosai.site Unable to remove zone: “cleosai.site” on brody. Unable to remove zone: “cleosai.site” on cody.

It looks more like your domain didn't set up correctly because of the domain you picked. Do you mind if I change the domain to just mingrkli.helioho.st instead? I'm hoping that will fix it, and if not we can just reset the account for you and let you sign up again.

Hi, I would like to reset my account and get a default domain. username: ronniemwesigwa

I put a index.htrml with hello world in the httpdocs but it just gave me a "Web Server's Default Page". I also created a HelloWorld folder as well to see if it works since maybe I needed a folder but that just game me "The requested URL /HelloWorld/index.html was not found on this server.". Does index.html not work with httpdocs?

Those functions specifically are only applicable to Plesk when it's installed on windows server. Ours is running on Linux. We've also turned off some of the functionality like adding domains since it doesn't integrate with some of our backend systems at this time. This functionality will be added back at some unknown point in the future if we can get it to integrate.

Here I am. I use feedora.helioho.st to host a set of RSS-feeds from my device. I use local python-scripts to curate the content from several sources (creating RSS feeds of websites that don't offer RSS feeds themselve, merge several feeds into one, etc.). A script is running every 10 minutes to compare the creation date of the local feed-file and the feed-file on Heliohost via FTP. If there's a difference, it overwrites the old RSS file on Heliohost with the new local RSS file to Heliohost. I am surprised that there has been a backlog of inquiries. Would it be possible to check the logs? I can't really imagine that this is causing a major backlog of requests.

Howdy, I watched some videos and looked at some documents and I found out that the Plesk Panel is different then the ones in the documents and videos. For example, where is the IIS Setting or the Virtual Directories?

httpdocs is the equivalent of public_html. You can drop your website files in that folder.

Oh... I'm not familiar with plesk, could you explain more detail or have documentation for using plesk?

It's labeled as httpdocs in plesk. public_html is what it is labeled as in cPanel which we don't use anymore.

Howdy, I just started using HelioHost and I'm just wondering where is the public_html folder? When I head over to files, there is only a .composer, httpdocs, logs, and private folder but no public_html folder.

hello, does this takes a lot of time? I think its been many hours already?

Your diskspace has been increased to 2000 MB. Thanks for the donation.

You need to setup DKIM and SPF records on the domain registars end. If you are using CloudFlare, they have a wizard that can help you with getting it set up.

Domain removed and readded as main domain. It will take up to 2 hours for everything to work again.

yes pls @wolstech

In order to do this, we have to remove it and re-add it. Note that this will also cause the content to change as the main domain will use ~/httpdocs instead of ~/cleosai.site as the document root. Is this OK?

Domain added.