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  2. Ok thanks, actually , don’t know it is related for not… my mailbox didn’t work after adding the subdomain…
  3. I've escalated your request so a root administrator can assist you.
  4. Recently, I have a subdomain created named mails.zhirofund.com. I no longer use it, and would like to remove it as subdomain. my username is szhiro. Main domain name is zhirofund.com
  5. Today
  6. Hello,I received notification that my account has been incorrectly suspended had been suspended due to high load. This was a fresh Wordpress installation with no traffic. To be honest I have no idea what is causing this and would be grateful for any assistance in resolving the issue. a. HelioHost username: Bamooji b. the server my account is on: Johnny c. your HelioHost main domain: howtobehealthyandhappy.com Kind regards,Brian
  7. Neither, because you violated the terms of service. As I explained in your post over in the suspended forum, this account is suspended for copyright infringement because you hosted pirated movies. You can't buy an unsuspension for a TOS violation. The only way you can get the account back is to agree to not host any form of copyrighted content on your account. A second violation for copyright infringement would be a permanent ban (without a refund if you're a donor). Do you agree to this?
  8. If I donate, will my account be opened, a new account opened, or both? Please respond to this email drgnhiles@gmail.com
  9. Yesterday
  10. Pls add my domain princessannjuban.cloud My username is cisc. Thanks
  11. Thanks again for your help @Krydos. I'll check it now
  12. Wordpress in general is very problematic as even a fresh installation with no visitors has caused other users to get suspended for the same reason as you. Also try posting your unsuspension request here.
  13. Thanks for the donation. Your VPS has been reset and CyberPanel has been installed for you. You can find the CyberPanel username and password in /root/cyberpanel.txt Let us know if you need help with anything else.
  14. We don't allow piracy. Care to explain?
  15. لماذا تم تعليق حسابي؟ لم أفعل أي شيئ
  16. Hello, I will also log in via FTP and remove the initial Wordpress website (the new one which was only launched yesterday is also Wordpress with WooCommerce installed) which may be adding to the problem as this is no longer needed. Kind regards, Brian
  17. Hello, I received notification that howtobehealthyandhappy.com had been suspended due to high load. To be honest I have no idea what is causing this and would be grateful for any assistance in resolving the issue. Kind regards, Brian
  18. Account deleted. Thanks for using heliohost.
  19. I have done its payment, can you help me to rebuild VPS and reinstall Cyberpanel on my VPS. Thanks
  20. DKIM, SPF, and DMARC have been set up for the domain tymek805.heliohost.us. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
  21. Hi, admin, I want to delete my account. Username: arvrafli, same email thank you
  22. If you need another VPS rebuild and CyberPanel reinstall prior to 2024-06-06 click this link https://www.paypal.com/ncp/payment/6Z88J5KJZJ3RJ to pay $1 USD. Once the payment is made let us know by replying to this thread. If you want to wait for the free rebuild it will be 22 days still.
  23. @wolstech, thank you.I would like to add this domain too princessannjuban.cloud username: cisc
  24. Last week
  25. This support request is being escalated to our root admins.
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