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Accounts that are suspended get deleted within 60 days if they are not unsuspend before then.

You were previously suspended for having more than one account. Because the suspension went unsolved, the account was deleted.

At 18.01.2024 i got a mail about my account being inactive. I failed to activate my account in the next 30 days. When i tried to login i got "No account found with that email." error. Today i re registered with same user name / mail but my files didnt exist. (my community account still exist with same username) Is it possibble to recover the files?

Added

Hello, My username is codecrafters. I would like to add a domain: paligen.helioho.st Thank you.

The free helioho.st and heliohost.us subdomains must use our name servers. We do not support external DNS of any kind on the free subdomains for security reasons, nor do we allow users to host the content of such a domain on a different provider. If you want to use external DNS, you can get a free domain from a place like eu.org, set up the external DNS on that domain, point it to our IPs, and ask us to add the domain to your account

Neither have an email address with that ending, though one does have that as its domain. That account has been unsuspended. It may take a few minutes to start working.

I want to keep the account with the email ending in: *****els.nl.eu.org.

I was able to remove just the aowt.eu.org files (picked because that site didn't work and kept giving a 500 error) to make enough space to unsuspend this for you. If you want to remove the rest of the content, feel free to do so.

Unsuspended. It may take a few minutes to start working again.

This one!

We cannot update nameservers on a free subdomain. If you want to use cloudflare then you would need your own domain for that.

I want to add these ns record for my domain ygo.helioho.st to be added to Cloudflare, thanks. cory.ns.cloudflare.com imani.ns.cloudflare.com

Krydos can do this.

remove all the files. I will start afresh. Just leave the domain names but remove all the files

Howdy! I recently created an account on Tommy2 and a postgres database, but when trying to access from pgadmin 4, I got an error complaining about "no pg_hba.conf entry", Would you please be so kind to allow connections from all hosts to my acct's pg db? Do you need any additional info? Thank you!

Thanks so much for your fast reply, much appreciated!

This support request is being escalated to our root admins.

Hello, I thought I'd try the VPS service today but have decided to pursue an alternative route. I'd like to please cancel my subscription, wipe the VPS, and delete all of my account data from your servers, including for the forums (such as this post). I would like to eliminate all public and private instances of my username and email. Thanks for your help.

You're suspended for having more than one account. Which one would you like to keep?

Well... Here I am... My account is suspended I don't know why... If you could clarify the reasons for me, I'll appreciate that. If you could reactivate my account, I'll appreciate that more yet.

The module curl-cffi has been installed on Johnny's Python 3.10. You can see the current list of installed modules with this link https://krydos2.heliohost.org/pyinfo/info3.10.py

You're suspended for having more than one account. Which one would you like to keep?

I can’t check on this for you at the moment because MySQL is down on Tommy.

Hi Team, I am getting message that my account is suspended kindly un suspend it, username: gourav