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Changed

You can still issue a certificate without it

The wildcard option isn't supported yet.

Hi, My username is givewayforu. I am unable to add lets encrypt ssl certificate to secure my subdomain. Only main domain is getting secured. I cannot checked the "wildcard domain" option in lets encrypt installation window, its showing the following message "Issue of wildcard certificates is not available because no nameservers are specified. To fix the issue, contact your hosting provider". Tried to check the "secure webmail on this domain" option but it failed as well. Currently I don't have any subdomain except the default "webmail.domain_name.heliohost.us" which I want to secure as well. Thank you!

Hello again! I kindly request if you can change my domain name to rmersive.com. Please let me know if you need more information from my side. - Actual domain name: https://rmersive.helioho.st/ - New domain name: rmersive.com - helio host user: rmersive Thank you very much!

The account husker is already active in the system. Try to login and if it doesn't work then report the issue and a root admin can investigate the issue further.

Hi, I can't create an account, it tells me it found an error and tells me to contact support or try again, I've tried and I can't

Changed.

I find it unlikely, but without seeing your Python script it's hard for me to say.

Ok, thank you so much! I've already donated BTC to your BTC wallet address. Now I need to send you some proof of payment, or what do I need to do to get the additional 1000MB of storage?

Thanks a lot. Strange, I did not do any changes yesterday. But I noticed a job did not run through, a phyton script. Is it possible if this happens several times, it remains stuck and keeps consuming memory?

The maximum CPU limit is 10000. You were suspended for using too much memory, just like two weeks ago. Here's a picture of your load graph for reference: I have unsuspended your account, please lower your memory usage. If you need help diagnosing the issue, our administrators are happy to look into it for you.

Hi, my account goensch was suspended for high load. Please reactivate. On Tommy. Thanks. What is strange: I had this 2 weeks ago. Back then, I new the reason, solved it. Then I checked in dashboard for a few days and was at 4000 CPU . Since then, I changed nothing. So, I guess Tommy got slower? Anyways, I will try to further optimize. Jochen

how can change the PHP Composer folder when click on change Go to the application folder[change] nothing done the old folder contains the .json file I deleted it to set another folder and file

Email service has been enabled again. Since you're using Cloudflare you'll need to set SPF, DKIM, and DMARC up yourself now.

You would need to donate to increase your storage. It's $5 per 1000mb to a max of 6000mb. If you need more than 6000mb then you would need to get a VPS. With a VPS you can have a max of 300gb.

Yes, i tried specific ip to access or vise versa and i think it Didn't work. The deny from all will work though

Hello! I would like to increase my Helio host storage by 1000MB. What do I have to do? My username is "rmersive". Thank you so much!

Looks like it's already been unsuspended. You do appear to be out of disk space though, so even though it's unsuspended, you won't be able to access a lot of the functionality until an admin deletes files for you. Is there anything specific you would like us to remove?

Because before this, after adding subdomain mails.zhirofund.com, all the email no longer works, then I try to disable and renable again to try out

futureeternal is the one i want to keep.

Why did you disable your mail service?

The disk space usage is only calculated once per day usually.

Your account is suspended for using 10202 CPU in 2 hours when the limit is 10000 in 24 hours. I doubt installing a Python module with "crypto" in the title is going to reduce your CPU usage. If you want to explain what you're going to do to reduce your CPU usage and request an unsuspension you may do so with this link https://helionet.org/index/forum/81-suspended-and-queued-accounts/?do=add

not able to create new email after disabled and enabled the Heliohost mail service.