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- Today
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Want to rejoin Heliohost Tommy, donated in 2018 and 2020
snowcool posted a topic in Customer Service
Hello everyone! I am now rejoining HelioHost for a school project. I have been previously on Tommy before and donated $7 to you guys using PayPal. I have the confirmation number for one of these: 2J982451H2372542J (Tommy) The other one was on GoFundMe https://www.gofundme.com/donations/tv11j0tcvDXnKrNASQbM0KSWBHYYYqz6pwqJXvUFMQc%3D for Sparkie's server. Can you please resend the activation link for Tommy to my NEW email address cgeek01@outlook.com ? Thanks BRYCE M screencapture-gofundme-donations-tv11j0tcvDXnKrNASQbM0KSWBHYYYqz6pwqJXvUFMQc-2024-05-22-13_07_18.pdf -
snowcool changed their profile photo
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It will be labeled as external email address.
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You can do this by logging into plesk and clicking the edit profile link on your username.
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Added
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A USER joined the community
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i want to change my login email address in my hosting Account (Johnny server) How Can i do this? Thank You!
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fredforest joined the community
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hannaho joined the community
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satish2 joined the community
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rdy joined the community
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Hello Can you guys add "banktemplate.com" as another domain on my hosting? Thanks
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Yep, it looks like Hestia is already installed on your VPS. Let us know if you need help with anything else.
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d3v123 started following TABLE DATA UNKNOWNING BEING DELETED
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Hi, I've noticed that at some point, why does the data inside the database table getting deleted even though i did nothing? It seems like there's an issue here but i don't know why it happens.
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mintulamsal joined the community
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gank3r joined the community
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mkvip joined the community
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hamzaatfh joined the community
- Yesterday
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jorgenz joined the community
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Thank you very much. Aside from webmail, SSL is now working for my domain. Hopefully the wildcard option will be available soon.
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I think I already did, but id krydos will check if everything is correct, that'll be awesome. Thanks
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Krydos can do this for you.
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I read before buying the VPS that somehow you could choose OS and CP but I don't find that option. Would you install hestia? this is the username: cr1sk4
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As above, wildcard certs are not supported. Uncheck that option and try again.
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Changed
- 1 reply
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You can still issue a certificate without it
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The wildcard option isn't supported yet.
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givewayforu started following Unable to secure subdomain
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Hi, My username is givewayforu. I am unable to add lets encrypt ssl certificate to secure my subdomain. Only main domain is getting secured. I cannot checked the "wildcard domain" option in lets encrypt installation window, its showing the following message "Issue of wildcard certificates is not available because no nameservers are specified. To fix the issue, contact your hosting provider". Tried to check the "secure webmail on this domain" option but it failed as well. Currently I don't have any subdomain except the default "webmail.domain_name.heliohost.us" which I want to secure as well. Thank you!
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Hello again! I kindly request if you can change my domain name to rmersive.com. Please let me know if you need more information from my side. - Actual domain name: https://rmersive.helioho.st/ - New domain name: rmersive.com - helio host user: rmersive Thank you very much!
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The account husker is already active in the system. Try to login and if it doesn't work then report the issue and a root admin can investigate the issue further.
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Hi, I can't create an account, it tells me it found an error and tells me to contact support or try again, I've tried and I can't
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Changed.
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[Solved] High load Suspension
Unknown025 replied to goensch's topic in Suspended and Queued Accounts
I find it unlikely, but without seeing your Python script it's hard for me to say. -
Ok, thank you so much! I've already donated BTC to your BTC wallet address. Now I need to send you some proof of payment, or what do I need to do to get the additional 1000MB of storage?
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Thanks a lot. Strange, I did not do any changes yesterday. But I noticed a job did not run through, a phyton script. Is it possible if this happens several times, it remains stuck and keeps consuming memory?
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[Solved] High load Suspension
Unknown025 replied to goensch's topic in Suspended and Queued Accounts
The maximum CPU limit is 10000. You were suspended for using too much memory, just like two weeks ago. Here's a picture of your load graph for reference: I have unsuspended your account, please lower your memory usage. If you need help diagnosing the issue, our administrators are happy to look into it for you.