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[Solved] Add domain name to my account
wolstech replied to hostmysiteplease's topic in Escalated Requests
DKIM, SPF, and DMARC have been set up for the domain littlebosses.co.ke. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. -
Glad to hear it's working now! 🙂 I was joking in the staff chat that even though I often remind users to clear their cache, it's not something I really do myself. Yes, it has caused me problems. No, I probably won't learn to clear my cache more often... 😄
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[Solved] Add domain name to my account
MoneyBroz replied to hostmysiteplease's topic in Escalated Requests
Domain added. it can take up to 2 hours to start working. a root admin can add the DKIM and SPF records for you. Additionally, this is your 10th domain; you will need to have one of your current domains deleted if you want additional domains added to your account in the future. -
Please see https://wiki.helionet.org/502_Bad_Gateway for information on this error.
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Please add littlebosses.co.ke to my account Also add the relevant DKIM, SPM and DMARC settings. I have added the nameserver to NS1 and NS2.heliohost.org
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[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
Thanks alot. It's working now. I really appreciate your patience dealing with a noob like me Thanks a ton! -
I've changed the main domain on your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Changing_Your_Main_Domain#Custom_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Since there is a risk of data loss when main domains are changed, I made a full account backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups
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Yes, the F12 to open and close DevTools works with Firefox too. 🙂 If you want to save yourself some typing, instead of using the entire web address for links on your site, you could use relative paths, which link to files based on the location of the page doing the linking (like WAA.php). For example, if your WAA page and the ForYou folder are both at the same level, (probably inside httpdocs), instead of linking to `https://wildabyss.heliohost.us/ForYou/DownloadableBreeds/BreedableWalret/BreedableWalret.zip`, you could create the link on the WAA page to point to `ForYou/DownloadableBreeds/BreedableWalret/BreedableWalret.zip` Using relative paths makes your links more flexible. If you move your site to a new domain or change your username, the links will still work as long as your folder structure stays the same. I'll mark this thread as [Solved] now since the problem with downloads has been resolved, but please give us a shout if we can help with anything else! 🙂
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WSGI control access has been enabled on the domain revokeauth.com. To restart your Flask app and load new code changes in simply edit /home/revokeauth.com/httpdocs/api/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.
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I am aware that the server will cost 1.91 more.
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I am aware.
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rexkh started following [Solved] Website is frequently down
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It happens everyday once if not a few. I'm curious why Apache always give 5xx error
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Are you aware that WSGI control access uses about 260 GB memory per day, and your Morty bill will probably be about $1.91 or more per month?
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Your sites load for me. Did you clear your cache? https://wiki.helionet.org/Clear_Your_Cache
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Your domains are working for me. Where are you seeing this error?
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[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
I am still getting an error: " Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. " -
Thank you for the donation! 🙂 I see that your account storage is now increased, so I'll mark this thread as [Solved] but please give us a shout if we can help with anything else.
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[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
Oh, I didn't know that. I've bought an upgrade. Thanks -
sandcastle joined the community
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sirin joined the community
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nagamokshith joined the community
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bipinkishore joined the community
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efeauther started following [Solved] WSGI Control Access
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Hi, Could you please enable WSGI control access for https://revokeauth.com/v3 on the Morty server? The username is revokeauth. Thank you!
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[Solved] ignaciomtds suspension
ignaciomtds replied to ignaciomtds's topic in Suspended and Queued Accounts
Thanks! -
[Solved] ignaciomtds suspension
MoneyBroz replied to ignaciomtds's topic in Suspended and Queued Accounts
Unsuspended. your account should start working in a few minutes. -
[Solved] ignaciomtds suspension
ignaciomtds replied to ignaciomtds's topic in Suspended and Queued Accounts
Yes was my error... I reactivate mdelsel and forget 1 account for person ..my brother use sometime but now don't needed... You can cancel mdelsel forever and reactivate Ignaciomtds again ... This account. Please. Sorry and apologize... In the future y will pay subscription here.. thanks for your excelente service -
[Solved] ignaciomtds suspension
MoneyBroz replied to ignaciomtds's topic in Suspended and Queued Accounts
Your account was suspended because our systems detected that you might have more than one account. We understand that no one ever reads our terms, but as a reminder, our Terms of Service state that each user is allowed to have only one account. The reason we have to enforce this rule is because our servers are already overloaded the way it is, and it wouldn't be fair to everyone that is turned away each day for you to have more than one when so many others have none. One common reason people create more than one account is to get around our storage limit of 1000 MB. Did you know that we will give you another 1000 MB of storage for each $5 USD donation you make up to 5000 MB total? If you'd like to increase the storage of your account just make a donation and then let us know your transaction ID and username. Another common reason people create more than one account is to host more than one website. Did you know that you can host as many websites on your one account as you want? Unlike a lot of free hosts we offer unlimited alias domains, unlimited addon domains, and unlimited subdomains. If you need any help adding another website to your account just let us know. Another common reason people create more than one account is to try out several servers at once, or to transfer a website between accounts on different servers. Did you know that an admin can move your account for you for as little as a $1 USD donation? This will save you the trouble of signing up again, and deleting your account, etc. Sometimes our systems flags you as possibly having more than one account when you share a computer with family, friends, coworkers, other students, etc. If this is your situation we apologize for the suspension, and we'll be happy to unsuspend all of the involved accounts after you provide proof that each of the accounts belong to a different person. -
Hello! How are you? I want to know what happen with my account and how fix. Thanks
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Installed. You can see the modules and their versions on Morty's Python 3.12 with this link https://krydos3.heliohost.org/pyinfo/info3.12.py