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  1. Past hour
  2. Same error message with trying to connect emails to my Hubspot CRM. I tried the settings with the exact details shown in Plesk, and then changed the two email lines to show johnny.heliohost.org instead of the domain name for the Incoming and Outgoing mail servers. Please help. Here's a few questions from Hubspot: 1) Does the server use "ActiveSync"? If so this could be the culprit. 2) What TLS is being used on the server? 3) Is Courier-IMAP the IMAP Software? 4) Is there any IP address blocking? Where we need to include Hubspot as authorized. Thanks,
  3. I am using the new free domain service: DigitalPlat Domain. I would like to send steelsandgaming.us.kg to my SteelSand account can you set that up and tell me the DNS Server names I need to use? Thanks, Steve
  4. Today
  5. It looks like you already excluded the web firewall rule. Did you wait 2 hours after disabling it for Apache to restart and test it again?
  6. Crappy free hosts disable it as a lazy way to avoid people sending spam. I've never known a paid host that blocked it, and we don't block mail() here even on our free plans. Rather ironically, our experience is that very few legitimate apps actually use phpmailer...most apps use mail(), SimpleMail (which is ultimately a wrapper for mail() ), or some SMTP implementation instead. Mail vs PHPMailer has nothing to do with mail landing in spam, as the resulting emails are identical from both methods. Content, DNS configuration, and domain reputation are the major factors. Mail() doesn't support authentication or encryption because they aren't applicable. It uses the server-wide mail settings in php.ini and doesn't even accept a mail server name. Also, is this AI generated nonsense? We don't appreciate AI generated posts here...they're often inaccurate and could get you banned from the forum for spam.
  7. I think this has happened before...Krydos can exclude it. Escalating.
  8. Honestly, you should avoid using PHP's mail(). - Many shared hosts disable it. - Even if it works, emails often land in spam. - It doesn’t support authentication or encryption. PHPMailer (with SMTP) is much more reliable and is considered the best practice for sending emails in PHP today.
  9. PHPMailer is more reliable than PHP's mail(), and works well on shared hosting without Composer. Steps: 1. Download PHPMailer ZIP here 2. Upload the folder to your host (e.g. /phpmailer/) 3. Use this sample code: <?php use PHPMailer\PHPMailer\PHPMailer; require 'phpmailer/src/PHPMailer.php'; require 'phpmailer/src/SMTP.php'; $mail = new PHPMailer(); $mail->isSMTP(); $mail->Host = 'your_email_server'; $mail->SMTPAuth = true; $mail->Username = 'your_email@example.com'; $mail->Password = 'your_app_password'; $mail->SMTPSecure = 'tls'; $mail->Port = 587; $mail->setFrom('your_email@example.com', 'Your Name'); $mail->addAddress('recipient@example.com'); $mail->Subject = 'Test Email'; $mail->Body = 'Hello, this is a test email sent via PHPMailer on shared hosting.'; echo $mail->send() ? "Sent!" : "Error: ".$mail->ErrorInfo; ?> PHPMailer + SMTP ensures better deliverability, supports HTML emails and attachments
  10. I am working with google oauth. The URL that is called by google seems to be blocked by heliohost. In the Web Application Firewall I added the security rule ID 210580, but that didn't help. From this forum post it seems like you need to adjust the rule on your side: https://helionet.org/index/topic/63233-solved-google-login-not-working-calling-a-403-error/ Would you be able to do that? My domain is https://knowledgebase.heliohost.us Here is the error [client 2a02:21b4:1a35:d800:7573:34c7:4ad9:cef7] ModSecurity: Access denied with code 403 (phase 2). Matched phrase ".profile" at ARGS:scope. [file "/etc/httpd/conf/modsecurity.d/rules/comodo_free/08_Global_Other.conf"] [line "57"] [id "210580"] [rev "2"] [msg "COMODO WAF: OS File Access Attempt||knowledgebase.heliohost.us|F|2"] [data "Matched Data: .profile found within ARGS:scope: email profile https:/www.googleapis.com/auth/userinfo.email openid https:/www.googleapis.com/auth/userinfo.profile"] [severity "CRITICAL"] [tag "CWAF"] [tag "Other"] [hostname "knowledgebase.heliohost.us"] [uri "/api/auth/callback/google"] [unique_id "aK7wBxk6NpbxASBBcBFsRQAAAU8"]
  11. Do you think your site has a configuration error (eg. Php,...)🤔
  12. It causes high traffic 🗿(or not)
  13. Hmm... I think a bad robot is using brute-force to crack the password
  14. Change both the outgoing and incoming mail sever settings to johnny.heliohost.org as above and try again. Many programs don't like when you use your domain in the mail server fields because the server identifies itself as johnny.heliohost.org when you connect. Also, (while not the case here) some people use Cloudflare, which can't pass mail connections.
  15. That feature is only available for Morty users.
  16. Your account has been reset, check your email for a new invite to recreate it.
  17. pls reset my account for me
  18. Pls i want to reset my account, and start over, new start, new domain, new building
  19. im on johnny the username is cfcatboy and i want it on cfcatboy.heliohost.us/lightbulb please
  20. can i please have WSGI Control Access my domain is cfcatboy.heliohost.us
  21. Domain added. it can take up to 2 hours to start working.
  22. Hello, I would like to add the domain: evigroup.org to my profile. My username is chapmjs. Thank you!
  23. The email that I'm trying to setup with Hubspot is for yieldandco.com. I have been able to access all the email accounts from webmail just fine. For some reason the IMAP/SMTP is not syncing up correctly. Here's the server settings: Outgoing mail server (requires authentication) yieldandco.com Incoming mail server yieldandco.com
  24. Have you tried using johnny.heliohost.org as the hostname?
  25. My username is joyusecommerce. I'm trying to connect Hubspot CRM to my email via IMAP/SMTP. Hubspot is getting an error that it can't set up the email with a server side error. I have triple checked the information, performed it twice, the third attempt I tried mail in front of the domain and it didn't work either. Please help, since I don't see a log for the actual error that is occurring. The settings that I have are 993 for IMAP and 465 for SMTP.
  26. Account has been reset, and a new invite was sent to your email address.
  27. Yesterday
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