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Username: dylanlewis11 My server: dylanlewis11.helioho.st I need smtplib module please. I'm running python 3.12 on a Tommy server. Thank you.

For SPF, use this (leave the name field blank, use this as value): "v=spf1 include:tommy.heliohost.org ~all" For DMARC, enter the name as _dmarc, and use this value: "v=DMARC1; p=quarantine" For DKIM, the record needs to be generated in Plesk under the mail settings as its unique to each user. Turn it on, apply the settings, then click the ? next to the DKIM settings and it will show you the correct records to use.

Thanks. I never thought of the laptop as an attack vector. That's why I kept getting hacked Thanks

So your laptop had malware...that explains it. Glad to see you found the source of the issue Unsuspended again. I've randomized the password for that compromised email mailbox so the attacker cannot send messages. You'll need to set a new password for it in plesk before using it again. It may take a few minutes for the account to work again.

hi there, my username is urbanshed and my doman name is urbanshed.in that is working good. my dns records are set by cloudflare account. i have setup the A/AAA records to my ip and it is working fine, but i dont know which DNS enteries i have to make for setting up mails in, also i need spf, dmarc and dkim to be setup, can you please help me how can I do that? I have created mail account with plesk earlier but it was not working, and i didn't find any useful info here: Cloudflare DNS Records - HelioHost Wiki

You were right, it's the laptop that was compromised. Hence the hack on Wordpress which got the account suspended. I removed the Wordpress sites but the account kept sending emails, Turns out the laptop had been compromised and that's how they kept getting in. I have bought a new laptop purely for work (old laptop was shared by family). It's running the latest Windows 11 and Kaspersky Anti virus I have also instituted a policy for changing email passwords at least once per month Also, I will be logging in to check the email logs daily (Is there a way this can be automated?) I believe these changes will ensure my account is never running afoul again. Let me know if there's anything more I can do to secure my account

No you can't. Plesk's git cannot be the target of a push. The suggested solution for automatic deployment is what you described (hosted repo on github with a webhook). If there was a way to do this, it would need to be over HTTPS anyway as we don't allow SSH access to the Plesk servers for security reasons.

I don't know if this would be possible, so I'm here to ask. I know how to use git to push on remote repository in Codeberg, Github, etc. then using git webhook here to fetch files from those git repositories. Also I'm learning on using SFTP file transfer using FileZilla and Rclone to copy files to heliohost. I am just curious if I could do something different like directly git pushing to heliohost server using ssh? Thanks!

After further investigation, the issue seems to be the email address i**o@nil***ua.xyz has been compromised. We recommend changing the email password for this email address and checking for malware such as keylogging software on the pc that logs into this account.

This is your third time for being suspended for attempting to send 220 emails. If you were to be unsuspended, how are you going to fix this issue so that it doesn't happen again?

My account is suspended

Domain added. it can take up to 2 hours to start working.

Hello please add domain term-in.net [w2hsystem] Thank you

Changed. it can take up to 2 hours for the new domain to start working.

thanks

Dear HelioHost Support, I hope this message finds you well. I would like to kindly request a change of my main domain associated with my current HelioHost account. Current account info: - Username: adipra - Current domain: generasite.eu.org I would like to change it to: - New domain: jpkreatif.web.id The new domain has already been pointed to your nameservers. Please let me know if there’s any further information required from my side. I really appreciate the support and the opportunity to keep learning using HelioHost services. Thank you so much! Best regards, adipra

Domain added. It can take up to 2 hours to work.

hello, i would like to add another subdomain named stthomasmore.helioho.st thanks

I utilize Brevo's Transactional Email service to test emails on my local development server for my project and have never had an issue. They allow 300 emails/day, which is more than enough for me. though I have yet to try SMTPSmart, I observed that it lacks a free plan or trial period, making it difficult to evaluate before subscribing.

Your account has been reset. You'll receive an email when the reset completes with a link to finish creating a new account. The contents of your old account will be available at https://heliohost.org/backup/ once the reset is complete.

Dear Support Team, I would like to request a full account reset to restore my account to its initial state. I understand this feature is not yet available for self-service and requires administrator intervention. Please reset the account associated with the following username: live7day I confirm that I am fully aware this action is permanent and irreversible. All data linked to this account will be permanently deleted without any possibility of recovery. I have also backed up any data I wish to retain. Thank you for your assistance. I appreciate your prompt attention to this request.

Added. it can take up to 2 hours to start working.

Hi HelioHost Support, Please help me add the following subdomain to my hosting account: Username: alkastraverse Subdomain to Add: alkverse.mooo.com Thank you for your support! Best regards, alkastraverse

Thank you for increasing your Morty balance. Since you paid $20 I added $25.2631 to your balance which was $1.3282. So your total is $26.5913 now. Based on the load from the last month that should last you about 808 days or until 2027-10-07. We'll email you when you get low.

Hi, Thanks for setting all this up and taking the time to support all of us! My questions is regarding properly setting up environmental variables for Flask. I have set up a sample (simplified) project to iron this issue out. https://flask.dkobrin.helioho.st/MyNewFlaskApp/ I have looked through the discord for advice on this issue and have located my .env file in a non-public folder /home/environments/MyNewFlaskApp/.env and added the path to my load_dotenv (and for debugging dotenv_values), but although pathlib verifies the file exists, there are no key value pairs loaded. I set the permissions for the .env to 644 although I think it should be 640... here is the server import sys from flask import Flask, __version__ from dotenv import load_dotenv, dotenv_values from os import environ as env from getenv_path import env_path # load environment vars load_dotenv("/home/dkobrin.helioho.st/environment/MyNewFlaskApp/.env") #env_path) config = dotenv_values("/home/dkobrin.helioho.st/environment/MyNewFlaskApp/.env") #env_path) config2 = dotenv_values("/home/environment/MyNewFlaskApp/.env") if env_path.exists: print(env_path) print('FOO is') print(env.get('FOO')) print(config) print(config2) app = Flask(__name__) application = app @app.route("/") def hello(): if env_path.exists: print(env_path) print('FOO is') print(env.get('FOO')) print(config) print(config2) return """ Flask is working on HelioHost.<br><br> <a href="/flasktest/python/version/">Python version</a><br> <a href="/flasktest/flask/version/">Flask version</a> """ @app.route("/python/version/") def p_version(): return "Python version %s<br><br><a href='/flasktest/'>back</a>" % sys.version @app.route("/flask/version/") def f_version(): return "Flask version %s<br><br><a href='/flasktest/'>back</a>" % __version__ if __name__ == "__main__": app.run() the sample base code does work so the .htaccess and flask.wsgi seem to be ok here is my log output I feel like I'm missing something simple here. Thanks again!